This is a professional-level position designed to serve consumers at risk of psychiatric institutionalization or hospitalization, consumers who are on discharge status in institutions or short-term facilities, consumers who have been admitted or discharged from state hospitals within the past two years, and consumers with multiple short-term inpatient admissions.
HS Diploma and 2+ years’ experience.
Individual must have ability to communicate effectively, both verbally and in writing with clients, in staffing meetings, and with supervisors.
Has had “lived experience” as a primary caregiver to another individual who has or is in recovery from a substance use or mental health condition and will complete the (CRPS-F) certification within two years of employment.
Knowledge of the local community resources desirable.
Ability to work a flexible schedule when necessary.
Able to work independently.
Assist parents/guardians for the purpose of educating, role modeling and providing hope related to the recovery process.
Give a voice to, and promote recovery and resiliency within, families of children with mental, emotional and behavioral health challenges.
Raise awareness and reduce stigma around mental health in schools, faith communities, state agencies and communities.
A valid Class E Drivers’ License for positions that require driving personal or Agency vehicle on Agency business.
Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business.
PPBH is a 24/7 Agency. All employees must be available as needed when required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serve the family, help them engage and actively participate on the team and make informed decisions that drive the process.
The Family Support Partner acts as a mediator, facilitator, or bridge between families and agencies.
Partner with the Osceola County School District during all phases of the Wraparound process
Attend all Wraparound trainings and meetings as required.
Flexibility to work later than traditional work hours as needed to accommodate working parents in Wraparound.
Assessment of high risk consumers in terms of current and potential strengths, weaknesses and needs.
Develop holistic service plans with consumers addressing the broad needs characteristic of the service population.
Link and refer consumers to all internal and external services needed.
Ensure the proper documentation of progress notes related to requirements of Medicaid, licensing and accrediting agencies.
Coordinate cases to facilitate implementation of the service plan.
Manage case records to assure that proper documentation is contained and meets applicable standards.
Initiate revisions and updates to reflect additions or changes in Medicaid, licensing and accrediting agencies.
Monitor consumer’s progress with respect to the provisions of the service/treatment plan.
Evaluate impact of services on consumer’s quality of life.
Advocate on the behalf of persons served to ensure that their needs are met.
Provide supportive crisis intervention to consumer’s when needed.
Other duties assigned by the Director of Case Management.
Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers.
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
DEPART MENT: Case Management
WORK ENVIRONMENT: HOURLY/NON-EXEMPT