Vendor Management Analyst II – Irving, TX 75063


Vendor Management Analyst partners with internal business units and vendors to manage day to day processes at the vendor. Additionally, the analyst works with information technology to understand data/process/technology concerns and help design/develop solutions to overcome shortcomings associated with vendor integrations, processes and invoicing.


  • Work with team members, vendors and department managers to identify gaps, errors and controls necessary
  • Performs root cause analysis on various projects and/or processes within the department and execute solid process improvement solutions
  • Identify improvement opportunities that will help increase efficiency by identifying any gaps in the process/technology/data
  • Analyze a large population of data to help identify relevant information
  • Research and resolution of escalated or complex issues
  • Provide timely research/responses and ad-hoc support to various departments.
  • Assist with maintaining the delivery of daily reporting by running the reporting scripts for daily distribution
  • Perform Monthly Business Reviews with Vendor and Business Partners
  • Other duties as assigned


  • Good written, verbal, interpersonal, presentation skills.
  • Ability to communicate among technical and non-technical employees, and process orientation skills
  • A customer driven approach and good customer management skills
  • Ability to work autonomously and under pressure
  • Ability to multi-task, be highly organized, and work independently
  • Ability to identify problems and apply creative solutions


  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Previous mortgage origination experience preferred
  • Previous operations or vendor management experience preferred
  • Strong analytical and quantitative skills with a proven ability to translate analysis into meaningful insights
  • Proficient in MS Office products (Excel, Word, PowerPoint).
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to learn quickly and manage multiple priorities in a fast-paced and rapidly changing environment

Job Type: Full-time

Pay: $65,000.00 – $70,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance



  • High school or equivalent (Required)


  • mortgage originations: 3 years (Preferred)
  • Vendor management: 2 years (Preferred)

Work Location:

Work Remotely:

  • Temporarily due to COVID-19

COVID-19 Precaution(s):

  • Remote interview process
  • Virtual meetings


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