If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its’ core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.
Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you. We want you to join our team!
Comprehensive Compensation Package:
Annual Starting Salary $29,520.96
Employer Paid Health Benefits $3,735.60
Vacation Leave Accrued Annually $1,476.00
Sick Leave Accrued Annually $1,476.00
Total Annual Starting Salary and Benefit Package $36,208.56
The Texas Works Advisor I (TWA I)/ Medical Eligibility Specialist I (MES I)/ Hospital Based Worker I (HBW I) position is included in a career track series. After a probationary period of one year from hire date TWA/MES/HBW I’s are automatically upgraded to a TWA/MES/HBW II when tenure and performance requirements are met. The TWA/MES/HBW II salary is $31,587.48.
Based on training requirements, current or previous program eligibility experience, former Access & Eligibility Services (AES) employees may be considered for rehire at the TWA/MES/HBW II / Salary Group B13. Recent experience includes any experience within one year prior to the application closing date.
As a Texas Works Advisor I (TWA I) / Medical Eligibility Specialist I (MES I) / Hospital Base Worker I (HBW I) you will receive paid, formal, training to perform the following essential job functions:
In addition to the above-listed abilities, the following knowledge, skills and additional abilities are desired:
Applicants must meet the following education and experience requirements:
Two (2) years of customer service experience with public contact which can include retail, call center, clerical, hospitality, banking, receptionist or similar customer service experience. Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.
High School Diploma or GED equivalent is required. Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.
Thirty (30) semester or forty- five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience.
Requisition ID: 475441
This position can be filled at the following locations:
301 W 6th St, Suite Ste 401, Borger, TX
801 S Bliss Ste 103, Dumas, TX
101 SW 4th Ave, Perryton, TX
Candidates must indicate willingness to work outside the normal business hours of 8am-5pm, Monday-Friday and weekends, as needed, during times of increased workload. Travel may be required for up to 10%. Candidates may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Candidates who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
Current and former HHSC employees may be offered a higher salary if they have recent Texas Works or Medical Eligibility Specialist experience within one year prior to the application closing date.
There is no direct military code equivalent. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form – Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.