Travel Specialist Hospitality Brothers Hospitality Brothers

We are excited to announce the opening for a Travel Specialist within our team! Applicants should love traveling, and assisting with ensuring others have an exceptional experience on their trip/vacation. This position requires researching, planning, and ensure clients travel needs are handled from start to finish flawlessly. We are looking for applicants who can maintain a professional appearance when speaking with clients, and have outstanding communication skills. Travel Specialist's are in sales, but are selling one of the easiest products, travel. As a Travel Specialist with our team you will have access to countless vendors and suppliers, with all of the tools need to prepare an amazing once in a life trips for clients. Whether working with our corporate partners for a business meeting travel needs, or leisure clients planning that next vacation, you will have the confident to be able to assist in their booking needs!

Roles & Responsibilities

  • Prepare, present, and ensure travel itineraries meet and exceed client expectations
  • Research travel destinations, and offer a variety of destination choices to clients
  • Complete required training, including ongoing training opportunities
  • Book travel for clients (including, but not limited to airfare, hotel accommodations, car rental, cruises, and event/ticket sales)
  • Stay current on trends within the industry, to ensure you are providing clients with the most up to date information
  • Answer phone calls, return voicemails, respond to emails, create excel/word documents
  • Attend live ongoing training sessions
  • Maintain appropriate documentation of clients travel forms
  • Assist clients as needed with re-booking, rescheduling trips
  • Stay engaged within team meetings
  • Handle all travel needs for clients
  • Follow up with clients pre and post their travels
  • Provide amazing award-winning service to clients
  • Respond to clients request promptly
  • Provide travel material to clients, such as guides, maps, and program information)

Requirements

  • Must be able at least 18 years of age, and self-motivated
  • Must have access to a phone/laptop with reliable internet connection
  • Must be great communicating via email or phone calls with clients
  • Must have an outstanding personality, and absolutely love to travel
  • Must be a team player, willing to help out, and wanting to become a leader within the team

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