Travel Coordinator Hospitality Brothers Hospitality Brothers

Interested in joining our team as a Travel Coordinator? We encourage anyone to apply that has a passion for the hospitality and tourism industry! As a Travel Coordinator you will be responsible for creating truly extraordinary trips for clients. Whether clients are planning a business meeting in the heart of downtown, preparing a family vacation to Disney, or even an all-inclusive trip to the beach you will be responsible for assisting! Being a Travel Coordinator is a rewarding opportunity, to have the ability to research, plan, and book truly dream vacations for clients, with amazing perks! Anyone with a positive attitude, and a passion for travel is highly encouraged to apply!

ROLES & RESPONSIBILITIES

  • Handle all research, planning, and booking needed for trips
  • Handle making appointments and following up with potential clients
  • Assisting groups of 1-100+ in planning their travel needs
  • Be a team player, and assist/volunteer when needed
  • Attend ongoing trainings
  • Complete certification training within a week of starting
  • Work well with others in a team environment
  • Be a self-started/self-motivated, and willing to learn
  • Participate in team meetings
  • Attend team webinars
  • Be available for clients as needed
  • Respond promptly to all inquires
  • Book travel for clients needs
  • Research various destinations, offering at least three options to every client
  • Be aware of personal time management
  • Prepare marketing materials and track the engagement
  • Maintain knowledge on trends within the industry
  • Assist clients with changes in travel plans
  • Maintain up to date client database
  • Keep records on preferred destinations
  • Act as the liaison between suppliers and clients
  • Ensure outstanding customer service is being delivered
  • Offer additional packages, and upsell when possible

Requirements

  • Must have access to a laptop with strong internet connection
  • Must be at least 18 years of age and authorized to work in the United States
  • Any prior travel related experience highly preferred, but not required
  • Must have exceptional customer service
  • Must have a passion for the industry
  • Must be positive, and willing to learn new things, open to changes
  • Prior travel experience preferred, but not required

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