Travel Consultant – Wooster, OH 44691

Why AAA Ohio?

  • Founded in 1902, AAA is one of the world’s largest membership organizations and one of the most recognized and trusted brands in the U.S.
  • We offer a genuine company culture with a variety of career opportunities. Our employees believe in “Five Diamond” standards and support our core values.

All about the Role:

  • Produce new membership sales and renewals
  • Sale of domestic and international airline tickets, cruises, tours, hotels, car rental, train reservations and obtaining group travel and motor coach tours
  • Sales and promotion of sundry products (luggage, consignment tickets, merchandise, etc.) and of AAA financial and insurance products
  • Achieve all sales goals as set forth by OAC
  • Place outbound calls to members to encourage membership renewal and promote store events and vendor offers
  • Council members on auto travel vacations, prepare TripTiks and distribute maps and Tour books
  • Assist clients with foreign documents (e.g. visa, passport, International Driving Permit and Inter-American Driving Permit)
  • Maintain knowledge of OAC/AAA preferred vendor program, membership, products and services
  • Attend educational opportunities as needed
  • Document all sales opportunities within OAC’s leads management system
  • Upkeep of store appearance
  • Participate in community outreach events as needed

Desired Skills & Experience:

  • Sales experience or knowledge of sales concepts
  • Willingness to learn and practice new sales techniques
  • Excellent communication and customer service skills
  • Proficient computer skills (Microsoft Word, Excel, PowerPoint etc…)
  • Ability to perform accurate data entry for extended periods every day
  • Ability to maintain good internal and external customer relations at all times
  • Strong knowledge of North American geography as well as general knowledge of world geography
  • Ability to multitask in a fast-paced environment

Perks and Highlights:

  • Paid vendor training
  • All expense paid familiarization trips
  • Incentives and merit increases
  • Flexible work schedule

5 Diamond Core Values:

  • Deliver unmatched AAA experiences
  • Embrace and drive change
  • Be accountable
  • Pursue growth and learning
  • Build relationships through open, honest communication
  • Support and be an advocate in the community

Job Type: Full-time

Experience:

  • relevant: 1 year (Preferred)

Additional Compensation:

Work Location:

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Pay Frequency:

  • Bi weekly or Twice monthly

Schedule:

  • Monday to Friday
  • Weekends required

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