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Training Manager – Spartanburg, SC

As the site Training Manager – you are responsible for developing the on boarding plans; developing curriculum matrices; developing training calendars for each associate; coordinating internal and external training resources; creating standard work instructions, and supporting and assessing standard work practices for the Spartaburg site. This position will coach, assist and train the mini Business Unit TPM Training Starpoint Pillar representatives who are responsible for training the production technicians on their job responsibilities. This position will also be responsible for ensuring regulatory compliance, audit compliance and performance compliance training is completed. Additionally, this position will be responsible for building and managing the relationship with local, state and enterprise training and development resources. This position will be responsible for developing/coordinating the High Performance Teaming and leadership training for all associates at the Spartanburg site. This position will also be the site Organizational Change Management lead.

What you will do:

  • Create and support standard work and training practices using SWI’s, JBS’s, OPL’s, Master Document lists and other training tools
  • Update individual employee training and development tracking as necessary using a master training matrix
  • Develop and administer an audit process to validate training effectiveness
  • Train and coach employees in the mini Business Unit TPM Training Starpoint Pillar positions to ensure confidence and success
  • Join the instructor rotation of the NEO (New Employee Orientation) Training Tools Overview
  • Provide support and documentation expertise to CPI events and initiatives as necessary (edit standard work documentation, oversee training/retraining and provide suggestions on what training tools would be most effective)
  • Ensure and conduct high quality, calibrated training for all site functions
  • Partner with Systems, Operations, Safety and Quality departments to Build out training plan for the site and execute said plan
  • Ensure uniform documentation for like equipment/processes across sites (Scolari Roasters, Model Cell)
  • Develop self as well as others to support organizational readiness
  • Act as a liaison for “Best Practice” communication across sites
  • Provide support, feedback and consistent communication with Production Management, and our internal and external partners
  • Publish communications and updates through established structure ad network as necessary
  • Update area training boards on a weekly basis with pertinent information, such as weekly training schedules, updates, etc.
  • Be able to manage projects and work in a cross-functional team
  • Model the Keurig Dr. Pepper values
  • Follow all policies, procedures, ergonomic standards and safety requirements directed by Keurig Dr. Pepper and the site
  • Perform other job related duties as requested by corporate and site leadership

What you must have:

  • Strong mechanical aptitude of production operations
  • Intensive knowledge of process flow with specific focus on KDP packaging lines, as well as the individual components with the area
  • Certification in the “Train the Trainer Job Instruction” course
  • Strong communication skills, both oral and written, as well as strong presentation and facilitation skills, to include large groups
  • Strong computer skills, specifically Microsoft Office (Excel, Word, PowerPoint); knowledge of Visio software applications
  • Strong organizational and time management skills, as well as attention to detail
  • Ability to coordinate multiple projects and areas of focus
  • Ability to foster strong relationships with internal and external partners
  • Be a self-motivated team player with a positive attitude that works well with a diverse workforce
  • Ability to work flexible hours as necessary to support all four production shifts
  • Ability to uphold safety standards, participate in CPI on the job and follow our manufacturing best practices
  • Ability to follow KDP policies and procedures as well as our operating principles
  • Project Management experience preferred; PMP certification is a bonus
  • CPTM certificate is a bonus


  • Ability to lift 75 pounds frequently with mechanical assistance
  • Ability to lift 30 pounds on a regular basis and 50 pounds occasionally
  • Ability to constantly lift, bend, stretch and stand during entire shift
  • Ability to push/pull up to 1.500 pounds using supplied equipment
  • Ability to frequently kneel, squat, bend, and stoop, twist, and reach overhead with repetitive motions
  • When in office setting, ability to work in predominately sedentary position with high frequency of computer work required (67%-100% of workday)

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/ Females/ Protected Veterans/ Disabled

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