The Los Angeles Marriott Burbank Airport is seeking an energetic, positive, self starting Training Coordinator to take on the challenge of a unique position within a 488-room hotel that boasts 50,000 square feet of event space. The Los Angeles Marriott Burbank Airport is conveniently located near Hollywood and Universal Studios in the center of the entertainment hub. Our property provides complimentary meals, employee events, great hotel discounts at over 5,700 hotels world-wide and perks for local events & attractions!
Position Purpose: Responsible for the training and tracking of all associates to include new hire orientation, monthly safety training, guest services, best practices, sexual harassment, human rights, in addition this position will be in charge of ensuring proper compliance and tracking of the Musculoskeletal Injury Prevention Program. Additional responsibilities will include but is not limited to maintaining and improving human resource policies, programs, practices, events and employee recognition.
Trains and oversees tracking/compliance of HR & hotel initiatives to include sexual harassment, human rights, guest service recovery and other trainings as set forth by Corporate, Marriott and the hotel.
Consults with department managers to determine areas where training may be required to boost performance. This includes mapping out an effective training plan and schedule.
Prepares and conducts monthly New Hire Orientation to include Marriott Brand Standards, Corporate standards and hotel information as required.
Conducts Safety trainings to ensure a safe work environment and minimize work related injuries.
Tracks compliance and training for Cal OSHA Musculoskeletal Injury Prevention Program (MIPP).
Ensures all records are filed correctly and are retained for the required length of time.
Maintains employee personnel files, ensuring all required information is included in all files and is separated appropriately as confidential, personnel and maintains order and neatness for miscellaneous binders such as I9, EEO, Safety and DOT.
Present information regarding benefits open enrollment or changes of benefits to the staff to ensure all options and the differences are communicated properly.
Assists HRD with various research projects and/or special projects.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- May screen and interview applicants for positions.
- May participate as a safety committee member.
- Performs other duties as assigned
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Some knowledge of EEOC and employment laws, especially in relation to California.
- Ability to work under strict deadlines.
- Ability to sit for long periods of time.
- Ability to train a team with a positive and confident demeanor.
- Ability to remain professional and polite when dealing with difficult situations and be able to understand topics from multiple points of view in order to locate the best option/answer.
- Ability to showcase emotional intelligence and have the hotel and associates best interest in mind at all times.
- Ability to read and speak the English language fluently.
- Ability to effectively deal with employees and applicants, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. College degree preferred.
At least one-year of prior comparable trainer experience preferred.
Licenses or certificates:
None. Certification as a TIPS trainer preferred.
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Additional language ability preferred.
Sedentary work: Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.
Keyword: Training Coordinator
From: Spire Hotels