Team Member – Lake Buena Vista, FL

TEAM MEMBER: * Looking for part-time & full-time team members for all shifts. Team Members are responsible for delivering great guest experiences.

  • $12.00 Hourly compensation*
  • $13.00/hour at Wide World of Sports locations
  • Flexible schedule
  • Retirement program eligibility
  • Holiday pay rates at 1.5 times hourly rate (Thanksgiving and Christmas)
  • Daily meal (pretzel, dip, drink)
  • Friends/family visit discount (50% discount when ordering with you)
  • Holiday party
  • Disney Self Admission Pass
  • Disney World Park Tickets (Summer & Winter)
  • Two “Free Meal” cards bi-weekly
  • Monthly Meal event
  • Team Member of the month Contest (winner receives $100.00 cash with certificate and Pin)
  • Sign up Bonus: New Hire will be awarded $300 after 90 days of employment. (Team member is required to track and notify within the 120 days of being hired or forfeits the benefit. Must have no documentation when 90 days are completed.

Required Competencies

  • Guest Focus
  • Anticipate and understand guests’ needs and exceed their expectations.
  • Passion for Results — set compelling targets and deliver on commitments.*
  • Problem Solving and Decision Making — make good decisions based on analysis, experience and judgment.*
  • Reliable Transportation* Show up on Time, Act in a professional manner
  • Follow all “Disney Look” guidelines. (Explained during interview)

Responsibilities Include:

  • Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given.
  • Hold themselves accountable for their responsibilities on their shift.
  • Adhere to schedule and arrive ready to work on time.
  • Operations Excellence for Guest Satisfaction – Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability

Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Experience:

  • Customer Service: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

  • Lake Buena Vista, FL (Preferred)

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