Surgery Scheduler Dignity Health Medical Foundation Dignity Health Medical Foundation 2,563 reviews

Overview:

Dignity Health Medical Foundation.

Responsibilities

The Surgery Scheduler interfaces with patients, surgery facility, anesthesiologist and provider to perform all functions related to the coordination of scheduling surgery. Scheduler will log and file all surgery requests from providers. Document and input into IDX all HMO surgery authorization requests. Complete all pre-op forms (blood work, ekg, chest x-ray, etc. ) Collect all lab results, chest x-rays, EKG, orders, etc. and fax to facility the day before surgery along with authorization forms. Generate labels and complete top portion of encounter forms the day before surgery and distribute along with charts to providers office. Register new hospital patients into IDX. Review and complete all surgery and hospital encounter forms from providers; highlight, copy, batch, and send to Data Drive. Submit for scanning all completed surgery forms (surgery request form, labs, orders, etc.) into EMR chart after encounter forms are completed. Contact health plans to obtain authorization for all PPO surgeries. Schedule surgeries either by facsimile or telephone call in the IDX system. Schedule pre-op and post-op appointments in IDX system. When applicable, complete form from Blood Bank and fax to facility for all autologous blood donations for total joint surgeries. Complete surgery information forms for patients; including EKG requests, Chest x-rays, etc. and mail to patients. On an as needed basis, the Surgery Scheduler will coordinate physician core and call schedule for hospital; distribute schedule to all providers and call center monthly; prepare monthly access report; and, schedule all department depositions and court appearances with assigned staff member. Coordinate all required surgical medical equipment with 3rd party vendors. Effective communication with surgery facility, anesthesiologist, patient and provider. Perform any other duties as assigned by supervisor. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.

QualificationsMinimum


  • High School diploma or equivalent.

  • One (1) year experience in a surgery scheduling setting and/or minimum 2 years clinical back office experience.

  • Excellent interpersonal, organizational and customer service skills are essential.

  • Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.

  • Team player, able

Preferred


  • CERTIFIED MEDICAL ASSISTANT (CT MA)

  • Familiarity with an electronic practice management system is preferred.

  • Experience with multi-line phones/ACD phones preferred.

  • Medical terminology preferred.

***This position is represented by SEIU United Healthcare Worker.

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