Student Success Advisor – Casper, WY 82601

The Student Success Advisor actively collaborates with faculty, staff and administration in the design, development, marketing and implementation of programs and services that enhance student success and retention; maintains awareness of, and cultivates college and community resources to enhance the academic and personal success of students. This is a 12 month position.


The Student Success Advisor is responsible for performing all aspects of Student Success Career Services with the goal of enriching the total development of students and alumni. The primary function of this position is to provide career services to all students, alumni and the community at large, and to provide advising for General Studies students. Building strong interpersonal relationships with faculty, with the goal of strategically collaborating to provide services that will benefit students, is an essential part of this position. The Student Success Advisor holds over 600 appointments per year, will advise 50-100 students per semester, plan and carryout relevant programming such as career/job fairs, workshops and hands-on career experiences, and present in classes. The Student Success Advisor is also responsible for providing placement testing services, academic coaching, crisis management and personal counseling (if qualified and licensed) and serves on both campus and community boards when needed. This is a high intensity position that requires flexibility, efficiency and the ability to move quickly from one role to the next. This position reports to the Director of Recruitment and Retention.

Essential Duties:

  • Provide individual and group services to enhance the academic and personal success of identified/targeted populations such as General Studies majors, first generation students, single parents, diverse populations and more. Across all roles, services for students should include
    • Meeting with current and prospective students and families
    • Providing general assistance to students by helping them navigate the college system through required policies and procedures, making referrals to on and off campus resources, and encouraging participation and engagement on campus.
    • Maintain accurate notes and time logs of students seen and duties performed; maintain program usage statistics, and analyze data toward improvement of services and student outcomes
    • Collaboration with faculty, staff and the community to develop innovative programs and services for students.
    • Build partnerships with community resources to assist students in acquiring needed resources

Specific duties relevant to each role are the following:

  • Career Guidance
    • Facilitate career exploration while building interpersonal relationships with students and community members
    • Adapt career services based on the needs of the student
    • Utilize career development theories when working with students
    • Understand and utilize labor market and occupation information and trends
    • Administer and interpret assessments according to level of acquired training and student need, including Strong Interest Inventory
    • Collaborate with community resources to enhance career development programs for students
    • Develop and present career related presentations across campus and within the community
    • Independently and through collaboration with faculty, review resumes and cover letters and facilitate mock interviews for students
    • Provide career/job fairs or on-campus interviews for community businesses
  • General Studies Advising
    • Utilize intrusive and holistic advising theories to connect and support General Studies students by acknowledging potential barriers and creating action plans based on their goals and risk factors
    • Conduct early outreach and assistance in choosing a major and/or career path
    • Assist students with course selection and registration and understanding academic policies and graduation requirements
  • Academic Coaching:
    • Non-clinical services that are provided to assist students in gaining access to needed educational and other support services, including monitoring/follow-up, referral, advocacy, and crisis intervention
    • Provide education on skills and habits essential for college student success This may include but is not limited to developing student skills with time management, study skills, test taking and test anxiety
  • Personal Counseling/Crisis Intervention:
    • If licensed or license eligible, provide short-term, mental health counseling services to students
    • Provide intervention in situations requiring immediate attention and resolution for students. If non-licensed, the advisor may provide the initial intervention in a crisis situation and assist the student in gaining access to other needed clinical intervention
  • Other duties include:
    • Collaborate with all campus departments and employees to develop, implement, and assess initiatives, programs and services. One of the primary programs this position oversees are career/job fairs and Orientation.
    • Assist with the development of marketing materials and efforts to increase visibility of the Student Success Center across the campus and Casper community
    • Create and maintain community and business partnerships
    • Attend professional conferences and workshops on a regular basis to enhance and maintain his/her skills. When necessary, receive clinical supervision from the Director of Counseling and consults with peers.
    • Adhere to ethical standards relevant to his/her professional organization and the department
    • Support the broader mission of the College and Student Services by attending division meetings and sharing responsibilities for various committees and projects on campus; serve on various professional committees in the community and state
    • This individual will be willing to assist, take on and perform other tasks that are in their skill set on an as needed basis
    • Engage in other duties as assigned by the supervisor

Work Environment:

Typical work environment is an office setting requiring normal safety precautions. Non-routine occasional work may be spent around the community and in local public K12 schools. Short periods of time will be spent outdoors travelling between campus buildings in various weather conditions. Frequent interaction with the public may occur (registration, scholarship applicants, Casper College employees).

Physical Demands:

Employee is regularly required to sit, speak, hear, use hands and fingers to handle materials and use computer, feel, and reach with hands and arms. Occasional lifting of up to 25 pounds may be required (office supplies, paper boxes, etc…). Periods of walking may occur and may require carrying materials or supplies. Work is usually performed during the normal workday however, early morning, late evening and weekend work may be required during periods of critical attendance. Occasional travel in and out of state will be required

Minimum Qualifications & Desired Qualities:

  • Bachelor’s degree
    • A passion for higher education, advising, career services and a desire to empower students to achieve their best self
    • Able to adapt quickly to changing student needs in a rapidly moving environment
    • Inquisitive and curious nature
    • Self-directed and driven to succeed
    • Leadership
    • Assertiveness and ability to have crucial conversations
    • Effective teamwork and collaboration
    • Strong Interpersonal communication skills (oral and written)
    • Public speaking and presentation skills
    • Computer proficiency and a willingness to learn new technology
    • Program development, management and assessment
  • Knowledge Base:
    • College student development theory
    • Higher education theory – its history, purpose, effects and operations
    • Professional ethics and application to current work
    • Laws, institutional policies, and best practices that guide academic advising
    • Career assessment instruments and their applications
    • Knowledge of FERPA laws and regulations

Preferred Qualifications:

  • Master’s degree
  • Degree in counseling, social work or marriage & family therapy or counseling related field strongly preferred
  • License or license-eligibility in mental health related area in the state of Wyoming

Apply by July 5th, and include the following:

  • Application, complete with 3 professional references
  • Resume
  • Cover Letter
  • Copies of Transcripts (official transcripts required upon employment)

Note to Candidates:

  • Employment is contingent upon a successful background check
  • A simulated counseling session may be required at time of interview
  • This is a full time, benefited position. Click HERE to review Casper College’s benefits.

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