Sr I O Engineer – Telecommute UnitedHealth Group UnitedHealth Group 17,032 reviews

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Design, deploy, configure, administer, maintain and troubleshoot windows server and systems at an enterprise level
  • Investigates and diagnoses problems, identifies and implements solutions, perform problem analysis to resolution
  • Create and maintain system and environment documentation and maintain Hardware and software inventory
  • Review and respond to tickets for the System Engineer team
  • Participate in preparing and testing the disaster recovery plan
  • Perform routine system maintenance of Windows Servers and related infrastructure
  • As part of an on-call rotation, provide 24×7 response and assistance for all urgent and related responsibilities
  • Provide problem management / resolution and engage in recommending /submitting /implementing proactive change requests to prevent problems from occurring based on trending analysis and business needs
  • Manage server security posture in compliance with corporate standards baselines and industry regulations
  • Participate in full ITIL-based methodology for Change Control, Problem Management, Service Management, and Capacity Management
  • Supports practices, policies and operating procedures and ensures alignment to departmental objectives and strategy
  • Demonstrated ability to work well with cross-functional groups and customers
  • Demonstrated interpersonal, collaborative and relationship-building skills. Ability to interact positively with teammates at all levels of the company. Ability to work effectively with and lead vendors
  • Willing to work outside of normal responsibilities and identify change processes as required
  • Must be willing to take ownership of all assigned projects and tasks
  • Strong analytical skills. Familiar with industry standards and conventions, tools and utilities
  • Demonstrated organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
  • Self-starter with high degree of initiative, urgency, and follow through
  • Must be flexible, resourceful, and able to resolve issues while maintaining a sense of urgency
  • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
  • Contribute in a hands on role – Participate in projects
  • Improve work practices and methods
  • Ability to work effectively with cross function teams and vendors

Job Scope:

  • Job involves a high degree of complexity
  • Duties are performed independently with minimal supervision and work is verified sometimes by results
  • Decisions are made within established departmental guidelines
  • Position has high visibility due to directly impacting teams and business workflow, service delivery and relationships with teams

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • 8+ years of experience with enterprise level System Administration/Engineering
  • 8+ years of experience with Windows Server 2008/2012R2/2016
  • Virtualization Experience – VMware ESX
  • 8+ years Active Directory Management and Group Policy application
  • Expert knowledge of Microsoft Server technologies and of infrastructure configuration; DNS / WINS / DHCP / DFS / SMTP / LDAP
  • Exposure Microsoft licensing solutions
  • Strong knowledge of system troubleshooting based on application and system logs
  • SMTP / Telnet
  • Experience with Storage technologies – NAS / RAID / SAN
  • Security Operations experience with Encryption / Certificates / IPSec / TLS/SSL Security standards; Encryption protocols/ Public+Private Certificates / IPSec / TLS
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. SM

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: System Administration, Engineering, Virtualization

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