Sr. Complex Claim Analyst-D&O and EPL – Chicago, IL 60606

Proactively investigate, evaluate, and negotiate high exposure lawyers and cyber claims, involving complex issues and/or litigation.

Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines.

Drive third party service providers to achieve economical results and to provide a high quality service to all internal and external customers.

Training and development of team and technical referral point for other Claims Handlers

Develop and maintain strong relationships with brokers and clients

Claims Processing and Administration

Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems

Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends

Investigation and Reserving of Claims

Investigate high exposure domestic and international claims that involve complex issues and/or litigation – requires qualified legal analysis

Evaluate and address coverage issues

Analyze facts and ensure timely and appropriate reserving levels


Negotiate and resolve high exposure, complex claims ensuring cost effective, service orientated solutions

Ensure unpursued claims are settled in accordance with settlement guidelines

Drive effective subrogation processes

Referrals and Compliance

Ensure all claims handled within authority limits, and in line with AGCS Claims complex procedures and guidelines

Refer cases outside of authority level, preparing referral documentation and materials as appropriate

Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters

Undertake audits of external service providers as appropriate

Market Management

Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)

Proactively liaise with MMC on market management initiatives

Attend industry functions.

Relationship Management

Positively represent AGCS externally to the market

Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations

Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)

Effectively report and present complex and contentious loss and claims information internally and externally

Bachelor’s Degree- Preferably a degree in Law, or other appropriate discipline

7-10 years of experience

Specialized understanding of LoB products and portfolio with technical specialist knowledge. Management of systems (e.g. Genius)

Specialized understanding of regional / local LoB insurance markets and competitor landscape

Recognized relationship building with brokers at peer group level

Good understanding of legal and regulatory framework

Products and Coverages: understanding in relevant products, wordings, terms and conditions and coverages

Claims Handling: knowledge of claims handling process from notification to settlement and recovery

Reserving, reinsurance and coinsurance: knowledge of reserving principles and practices; robust understanding of other insurance and risk transfer application.

Litigation: understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation). Seasoned litigation manager, effective in timely setting and reviewing strategy to obtain optimal timely resolutions.

Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions

Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties

This position is posted in NY and Chicago.

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is the Allianz Group’s dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the ‘Fortune Global 500’ companies, writing a total of €7.6 billion gross premium worldwide.

AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.

More information about careers at Allianz Global Corporate Specialty can be found at


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