Proactively investigate, evaluate, and negotiate high exposure lawyers and cyber claims, involving complex issues and/or litigation.
Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines.
Drive third party service providers to achieve economical results and to provide a high quality service to all internal and external customers.
Training and development of team and technical referral point for other Claims Handlers
Develop and maintain strong relationships with brokers and clients
Claims Processing and Administration
Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems
Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends
Investigation and Reserving of Claims
Investigate high exposure domestic and international claims that involve complex issues and/or litigation – requires qualified legal analysis
Evaluate and address coverage issues
Analyze facts and ensure timely and appropriate reserving levels
Negotiate and resolve high exposure, complex claims ensuring cost effective, service orientated solutions
Ensure unpursued claims are settled in accordance with settlement guidelines
Drive effective subrogation processes
Referrals and Compliance
Ensure all claims handled within authority limits, and in line with AGCS Claims complex procedures and guidelines
Refer cases outside of authority level, preparing referral documentation and materials as appropriate
Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters
Undertake audits of external service providers as appropriate
Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)
Proactively liaise with MMC on market management initiatives
Attend industry functions.
Positively represent AGCS externally to the market
Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations
Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)
Effectively report and present complex and contentious loss and claims information internally and externally
Bachelor’s Degree- Preferably a degree in Law, or other appropriate discipline
7-10 years of experience
Specialized understanding of LoB products and portfolio with technical specialist knowledge. Management of systems (e.g. Genius)
Specialized understanding of regional / local LoB insurance markets and competitor landscape
Recognized relationship building with brokers at peer group level
Good understanding of legal and regulatory framework
Products and Coverages: understanding in relevant products, wordings, terms and conditions and coverages
Claims Handling: knowledge of claims handling process from notification to settlement and recovery
Reserving, reinsurance and coinsurance: knowledge of reserving principles and practices; robust understanding of other insurance and risk transfer application.
Litigation: understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation). Seasoned litigation manager, effective in timely setting and reviewing strategy to obtain optimal timely resolutions.
Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions
Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties
This position is posted in NY and Chicago.
Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
Allianz Global Corporate & Specialty (AGCS) is the Allianz Group’s dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).
AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.
More information about careers at Allianz Global Corporate Specialty can be found at http://www.agcs.allianz.com/careers