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Special Events Operations Manager – San Francisco, CA

Under the supervision of the Executive Director of Special events, the Special Events Operations Manager will use skills as a seasoned and experienced administrative operations professional to manage, plan and administer the operations of the special events department, working on a variety of event data management and event support activities.

The Manager will interact regularly with volunteers and colleagues across the university and provide a high level of customer service; demonstrating an understanding of team strategy and processes to manage projects and resources effectively. The individual will evaluate policies, procedures and best practices that relate to event data management and data and reporting services to identify areas where changes will improve the quality, accuracy and efficiency of the team and contribute to improved understanding of the success of University Development and Alumni Relations (UDAR) events.

The Manager will work with the Executive Director to create PACE generated metrics reports that measure ROE (Return on Event) based on predetermined focus areas common across all UDAR events; synthesize the data to prepare custom and ad-hoc reports, spreadsheets, graphs and charts for event presentations and dashboards.

The Manager will work with the Executive Director to manage the department budget; comparing final expenses with ledger, reviewing spending trends to identify cost-saving areas and / or areas that need to be addressed across all events. The individual will maintain special events master calendar, schedule team meetings and team building events and will provide administrative support for the Executive Director and special events team.

UDAR’s Advancement Communications unit serves the campus’ mission by producing and delivering print and electronic communications vehicles that motivate prospects and donors to give to the campus by building awareness of UCSF’s priorities to the health and welfare of people in the San Francisco Bay Area, the state, and across the globe, demonstrating UCSF’s leadership in these areas.

UDAR’s donor relations, communications, and marketing support are aligned to advance the UCSF enterprise-wide brand with a focus on fundraising priorities, with an increasing emphasis on reaching audiences through web, video, and social media.


The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

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