Senior Transportation Representative – Job Number: 190512 – Full-time Sunday-Thursday 4pm-Midnight
The Schneider organization is seeking an enthusiastic Customer Service Representative to provide support to our drivers. In this fast-paced team setting, you’ll work one-on-one with drivers and internal associates to solve problems and help meet Schneider’s objectives while maintaining a focus on safety. The Customer Service Representative position is a gateway to a career of interesting challenges, celebrated victories and limitless opportunities. Come join Schneider as a Customer Service Representative today!
Duties and responsibilities to include but not limited to:
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Communicate effectively with driver associates and internal associates.
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Respond to load related and emergency situations in a timely manner.
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Monitor and process computer messages from driver associates and internal associates.
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Coach and mentor drivers as appropriate to ensure proper utilization, safety, and on-time delivery.
Do you have what it takes?
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Strong work ethic: Do you have a professional, positive attitude? Can you provide enthusiastic back-up support for team members?
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Problem-solving: Do you have solid judgement and decision-making skills? Can you use multiple computer programs while providing creative solutions?
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Planning and organization: Are you able to prioritize workload and tolerate stress while paying attention to details? Do you have excellent written and verbal communication skills?
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Ownership: Are you willing to take on new challenges? Are you goal-oriented and results driven?
If so, you’re going to love:
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Competitive hourly wage: starting pay between $14.60 to $18.30, plus shift pay of either $1.25/hr or $2.00/hr based on hours worked
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Consistent schedule
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Annual profit sharing bonuses available
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Strong work/life balance that includes paid holidays and generous personal time off
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Medical, dental and vision insurance plus company-paid life insurance
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401(k) savings plan with company match plus a company-paid retirement plan
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Tuition reimbursement and free financial service assistance
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Health Care Spending Account
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On-site services including cafeteria, gym and fitness classes, walking/jogging trail, ATM, personal mail services, company store and much more
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Resilient, values-based culture that drives safety, integrity in every action, respect and excellence in all we do
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Individual development opportunities through company-paid training, active leadership involvement and more than 170 online personal development courses
Our preferred candidate will have:
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Ability to work non-traditional schedule: ____________________________________
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Minimum of High School Diploma or equivalent work experience, post high school education preferred
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Minimum of two years’ prior work experience, customer service experience preferred
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Advanced computer skills with the ability to use at least 3 to 4 different programs simultaneously as well as multiple screen
Company Overview:
Schneider is a premier provider of transportation and logistics services. Our legacy started in 1935 with one man, one truck and one dream. Since then, we’ve grown and evolved to become a $4.4 billion company (2017 revenue) with one of the broadest portfolios of services in the industry delivering superior customer experiences.
The Schneider Way:
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We treat our customers, associates, shareholders and suppliers with honesty, dignity and respect.
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We are a desirable employer due to our commitment to achieving mutually beneficial, lasting relationships.
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We are a responsible member of the community.
Core Values:
Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today! http://www.schneiderjobs.com/
We are an equal opportunity employer.
Primary Location: USA-WISCONSIN-Green Bay
Job Posting: Feb 5, 2019, 8:03:56 AM