Senior Business Analyst – Appleton, WI

The Senior Business Analyst understands the business and associated processes, suggests areas for improvement, and facilitates process automation. The team member will work closely with the business units and technology team to address the tactical day-to-day aspects of discovering, validating, documenting and communicating business-process-related knowledge through modeling, simulating and analyzing current and future states. The Senior Business Analyst ensures that changes to the process environment are carried out in a seamless fashion. This team member will identify new opportunities for process improvement and manage/lead projects to completion.

Note: this position will be officed in our Appleton, WI Headquarters. The opening does not have a relocation package available.


  • Confers with process owners within the business to analyze current operational procedures, identify areas for improvement, and offer possible solutions
  • Identifies and drives to completion new opportunities for process improvement
  • Documents user needs, functions required, and steps needed to improve a process
  • Communicates and translates requirements effectively between business process areas and supporting departments (such as the technology organization)
  • Reviews technology capabilities and workflows to determine if program or system changes are possible
  • Plans and prepares reports and instruction documentation as required
  • Models, simulates and enhances business process diagrams (for example, using a graphic-oriented business process analysis/modeling tools)
  • Prepares time and cost estimates for completing projects
  • Determines the value of a change through the development of ROI analysis. Reviews ROI estimates after implementation to validate solution effectiveness
  • Leads internal project teams
  • Searches internal and external resources for pre-built models, templates and services to meet process needs
  • Performs continuous reviews to align processes (for example, models, goals, expectations) with changing business conditions
  • Maintains and shares process knowledge
  • Shows process stakeholders how to identify and solve process challenges through simulation of different scenarios, analysis of performance metrics and advanced optimization techniques


  • Bachelor degree – Computer Science, MIS, or related field
  • Seven years of process improvement experience; especially experience that leverages technology
  • Above average analytical skills
  • Innovative and detail oriented
  • Change agent, willing to challenge the status quo
  • Project management experience
  • Knowledge of business practices
  • Experience with process redesign methods (such as LEAN)
  • Knowledgeable in designing and constructing business processes and their links to technology
  • Strong communication and facilitation skills
  • Advanced planning and organizing skills
  • More interested in results than personal preferences
  • PMP or CBAP certification

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may email us at

[email protected] .

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