Security Officer II – Spokane, WA

Providence is calling a Security Officer II (Security, Variable Shift, 1.0 FTE) to Providence Sacred Heart Medical Center & Children’s Hospital in Spokane, Wa. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Follows and maintains a working knowledge of current department policies, standard operating procedures, and Spokane Municipal Codes. Enforces Providence Health Care and facility policies such as identification badging, access, loitering, smoking, parking, forbidden articles, weapons, etc.

  • Patrols assigned area including hospital units, clinics, Providence property and adjacent areas on foot or in a vehicle to deter criminal activity, to detect unauthorized activity and to identify needs for assistance. Monitors radio broadcasts by Dispatch and other officers to provide assistance as needed. Identifies, reports, and responds to suspicious activities.

  • Accurately completes reports including case/incident reports, accident reports, property slips and others documents in accordance with Security Services policies.

  • Investigates thefts, shortages and other complaints involving potential criminal misconduct; notifies appropriate law enforcement agencies and detains suspicious individuals when authorized; participates in subsequent court proceedings as required.

  • Maintains accountability for valuables/property and forms of evidence.

  • Uses security equipment to detect inappropriate or illegal behaviors. Promptly reports any system malfunctions.

  • Liaisons with County Medical Examiners, Coroners and Funeral Homes authorizing the release of deceased and their belongings in accordance with regulations and organizational policies.

  • Liaisons with law enforcement, fire department, emergency medical services, public relations and other PHC stakeholders to ensure appropriate assistance is provided and threats are identified and appropriately communicated.

  • Provides prompt and effective response to panic buttons and alarms. Responds to emergency Codes per existing procedures.

  • Responds to requests to address and de-escalate difficult or combative individuals; physically detains, restrains, or disarms individuals as necessary. Escorts unruly individuals off premises. Assists with the handling of high security risk patients.

  • Assist during specific emergencies, including the establishment of a Hospital Command Center as needed.

  • Attends training sessions and maintains required department certifications. Skilled in the use of security and protective equipment including Expandable Baton, OC/Pepper Spray, Two-Way Radios, Handcuffs, Cameras, Restraint Devices, etc.

  • Completes assigned inspections of safety equipment and promptly reports and/or corrects any fire or safety hazards.

  • Reports for duty on time and maintains post assignments at times specified.

  • Accepts direction from the Nursing Service Supervisor in the absence of the Lead Security Officer or Security Supervisor.

  • Follows Providence Security Operations Center (PSOC) policies and procedures including monitoring and responding to radio traffic, checking in service, and providing timely updates.

  • Follows Access Control policies and procedures including maintaining visitor documentation. Conducts safety searches of patient, visitors, and belongings consistent with facility search and seizure policies.

  • Maintains and secures confidentiality of records and medical center information. Complies with HIPAA requirements.

  • Reports to work during emergencies and during inclement weather conditions since security personnel are considered essential staff. Emergency call back may be required and subject to mandatory overtime when required when operationally needed.

  • Directs actions of fellow caregivers during responses to aggressive patients, restraint application and other potentially dangerous situations.

  • Serves as a participant on committees or attends meetings where safety or security expertise is required.

  • Assigned additional responsibility of a functional area within the security department such as ensuring vehicles are properly maintained, managing lost and found, reviewing security reports and mentoring new or existing security officers.

  • Assists with hazard remediation as appropriate commensurate with skills and certifications.

  • Participates in Hospital Incident Command (HICS).

  • May serve as liaison with law enforcement and investigates complex incidents as requested.

Qualifications:

Required qualifications for this position include:

  • High School Diploma or GED equivalent

  • 3 years law enforcement, security, military or equivalent combination of education and experience

  • Valid Drivers license and clean driving record

  • Certifications in MOAB/Defensive Tactics, OC/Pepper Spray, Baton, CEW/Taser, Handcuffing, CPR/AED and Basic Healthcare Security Training Course

  • Completion of 1 of the following:

  • Completion of civilian police, reserve academy or military academy OR

  • Advanced Healthcare Security Officer Certification through IAHSS

  • FEMA ICS 100.HCB; ICS 200.HCA; and 700.A certification

  • To be recognized as a Special Commissioned Police Officer: Completion of a Special Police Officer Training Course or completion of civilian police or reserve academy and maintain status as a “Special Commissioned Police Officer” with the City of Spokane or Spokane County

Preferred qualifications for this position include:

About the ministry you will serve.

Providence Sacred Heart Medical Center has a commanding presence in Spokane, Washington and is a beacon of hope and healing for patients throughout the region. We have over 600 beds and are chosen by people from across the state for the da Vinci surgical robotic for heart surgery and parents from all over the Inland Northwest who have children with life-threatening conditions know they’ll find the care and comfort they need at Sacred Heart Children’s Hospital.

We offer a full comprehensive range of benefits – see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Facilities Security

Location: Washington-Spokane

Req ID: 244019

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