Sales/Telemarketing Doug's Service Company Doug's Service Company


During the COVID-19 Pandemic.

Apply Today!

Your Well Being is a top priority!

We equip and prepare our team with PPE, processes, training and procedures to protect themselves, other employees, our clients, and the public!

We Want YOU!

Is it time to make and act on your New Year’s resolutions? Are you ending the year with regrets and disappointments with your career? Let us share with you why we are the employer of choice. Once people have earned the chance to join the team, they become part of our business family and its fabric, a fabric that is as strong as a Kevlar vest. We are looking for a that wants to commit to excellence. It is not enough to be good; you need to want to be great and we can help you build the skills required. We at Doug’s Refrigeration choose not to be constrained to earthly goals, we are looking to shoot for the moon, planets and nearby stars. We do not have competitors! Our competition chooses to limit themselves to just being good, good is the enemy of great, as we choose to be great, we have no competition.

Doug’s Refrigeration has great wages and benefits, however more important we have the best training, tools, and resources that allow our team member to perform like superheroes. We know our competition charges less, but that also means they pay less and expect a lot from their staff who are often blamed for the customer complaints. We need a great Sales/Telemarketer because our reputation through client referrals is growing the demand for our services that we cannot meet.

Make the resolution to be the best and part of a team that is not restrained by gravity as they reach height and goals that most believe to be unattainable.

Check us out, visit our website, Career’s Page, and reach out to us.

  • We are an Equal Opportunity Employer; all inquiries are kept confidential.

To apply for: Sales/[email protected] Doug’s Refrigeration

Click Below

Position Purpose (Summary)

The function of this position is to:

  • To perform out bound communications to both existing and new customers.
  • Set appointments for sales staff to visit with clients at their homes.
  • Match products to clients’ needs and wants.
  • Develop profitable sales and acquire new clients through our established sales and marketing program.
  • Make recommendations to clients regarding the options they have to resolve their wants and needs
  • Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested.
  • Communicate the proper application of the services and tools which clients have purchased and their responsibilities to insure a successful outcome.
  • Answer related questions as to operation, features, and functions to the client.
  • Perform required documentation for each installation.
  • Have client sign necessary paper work and collect payments as directed.
  • Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients.

Sales/Telemarketer Responsibilities/Duties/Functions/Tasks

  • Customer service orientation.
  • Increase revenue from established clients and generate additional revenue from new customers by using proper sales techniques, add on services, problem solving skills and account management.
  • Follow the pricing guidelines set by management.
  • Follow-up on all leads, proposal, and potential sales until closed or lost
  • Track lost sales
  • Self-Generate 25% of all leads
  • Update the Customer Relationship Management (CRM) system for each interaction.
  • Determine Client satisfaction with follow up on all installation/services sold.
    • Phone calls at 7, 30, and 90 days after completion
  • Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site.
  • Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals.
  • Regularly review and monitor progress against goals and seek assistance as needed.
  • Communicate effectively with superiors, associates, vendors and clients.
  • Ask and obtain client referral’s and web recommendations
  • Possess superior interpersonal skills.
  • Must be able to work under time constraints and pressures.
  • Efficiently manage his/her time and schedules.
  • Be computer literate to the extent necessary to fulfill this function. Knowledge of Excel and Word is required. Should also be very familiar with the use of smart phones, email, and outlook.
  • Must be capable of understanding client needs and favorably influence their decision.
  • Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
  • Clean, neat, and professional appearance.
  • Other duties as assigned

Check us out, visit our website, Career’s Page, and reach out to us.

  • We are an Equal Opportunity Employer; all inquiries are kept confidential.

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