Sales Development Representative – Orchard Park, NY

Work for Mongoose!

Sales Development Representative (SDR)


Mongoose is a thought leader in the higher ed industry – focused on improving the way colleges and universities communicate by publishing relevant content and sharing best practices. While we give our employees the flexibility to work from home when needed, we converge in Orchard Park, NY at
6506 East Quaker, Suite 202 because we kind of enjoy each other.

Our product, Cadence, is a cloud-hosted texting platform that colleges purchase to create and manage texting conversations with their constituents – including prospective and current students, alumni, donors, and families.


A demanding position at a fun, rewarding company, the Sales Development Representative (SDR) position for Mongoose will:

  • Be an inside, hunter-based, revenue-producing role focused on finding new clients in emerging market opportunities
  • Independently prospect, nurture, and generate leads to acquire new business by calling on company/Higher Education decision-makers to build rapport and close opportunities that were self-sourced
  • Prospect leads to generate phone or virtual meetings to qualify the prospects’ needs and present our software solution (Cadence)
  • Generate high levels of metric activities meeting daily, weekly, and monthly predetermined sales quotas
  • Work closely with our Territory Sales Directors and be responsible for reporting their sales activities and business pipeline weekly to our VP of Sales
  • Possess a drive to succeed that is self-generated and an expectation to deliver results needed to achieve sales targets and quotas
  • Have the highest level of ethics and consistently perform to their goals
  • Be an organized self-starter that utilizes technology to achieve their goals and increase the proliferation of the Mongoose brand nationwide
  • Report to the VP of Sales, working to develop and close a large volume of new business opportunities


  • High pace, effective, daily metric activity and personal accountability to work under pressure of quota and high production expectations
  • High aptitude for use and adoption of technology
  • Set appointments with target personas using phone, video, email, and social prospecting
  • Clearly articulate our value proposition, process, and solutions to prospective clients
  • Educate prospective clients in Higher Education
  • Articulate strategic opportunities for prospects in relation to our competitive market advantages
  • Run scheduled appointments (phone and video conferencing), uncovering needs and present

Mongoose’s process and solutions to close new sales opportunities and support the Sales

Directors with overall territory management

  • Build new leads and opportunities for an emerging market
  • Utilize our client relationship management (CRM – HubSpot) system to track all activity and prospective leads and deals
  • Achieve sales targets set by VP of Sales
  • Attend regional and national conferences – booth management and cultivate relationships
  • Local and regional travel < 20%


  • Bachelor’s Degree preferable
  • Minimum 1-2 years of (B2B) sales experience
  • Proficiency in technology and social media platforms
  • Experience utilizing client relationship management systems (Salesforce or HubSpot)
  • Ability to work well independently and as part of a team
  • Strong verbal, written communication and presentation skills
  • High sense of urgency and innate sales talent
  • Hunger to prove ability and develop and grow professionally
  • Professional demeanor and impeccable integrity
  • Proficiency in high-paced cold-calling both by phone and video conferencing


  • Previous Top Performer status in a sales position
  • Proven track record of pipeline development and closing sales

Interested applicants should contact our VP of Sales, Jason Pearl

EEO Employer – Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity

Job Type: Full-time

Additional Compensation:

Work Location:


  • Health insurance
  • Paid time off
  • Flexible schedule
  • Parental leave
  • Professional development assistance

Paid Training:


Typical start time:

Typical end time:


  • Monday to Friday
  • Day shift


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