ClickIt RV is looking for a Warranty Administrator to join our team. We are a family owned dealership and are accepting applications from candidates with Warranty Administrating and/or Warranty Clerk experience. Apply now for consideration!
Warranty Administrator / Warranty Clerk will be under direct supervision of the Service Manager. This position is responsible for reviewing, processing, and closing warranty claims. You will work very closely with multiple departments in the service department.
RV Warranty Administrator Job Duties:
- Obtain warranty authorization prior to working on unit by uploading pictures to computer, faxing in for authorization, or following any/all procedures as prescribed in the manufacturers’ warranty policy and/or procedure manuals
- Process factory warranty claims online efficiently and accurately while in a fast-paced environment
- Maintain current list of warranty receivables with detail
- Maintain accurate notes, current actions, and any abnormal or problematic receivable needs.
- Communicate pertinent information to Fixed Operations Director.
- Maintain accurate accounting on pre-authorized turnaround times noted on work order file.
- Expedite all the appropriate labor times for every job to maximize technician production.
- Answers incoming telephone calls from manufacturer’s and responds in a courteous and professional manner
- Enforce all policies and ensure procedures are followed by the technicians before processing paperwork or signing off on technician hours
- Follow up on all warranty receivables to ensure payment in timely manner
- Participate in training as prescribed by management
- Communicate closely with technicians as needed with diagnosis, authorization and/or repairs
- Acknowledge all guidelines and policies as described in company policy handbook and service manual
Warranty Administrator Benefits
- Work life balance
- Medical Insurance
- Employee discounts on Vehicle purchases, parts, and service
- Paid-time-off and Sick Leave
Job Type: Full-time
- RV or Automotive Warranty Administrative: 2 years (Preferred)