Retail Store Manager – Bedford, NH

Retail Store Manager


iMobile is currently looking for a proven and motivated Retail Store Manager to maximize sales and profits.

We are looking for a results driven and career minded Retail Store Manager to lead and direct all activities required to achieve all store goals. If you have superior leadership skills, operational excellence and can increase sales and profitability while managing a dynamic sales team, this could be the position for you!

About us:

Sprint Preferred Retailer committed to providing superior customer service. iMobile has store locations across 23 states and employs over 1300 employees.


  • Responsible for day to day operations
  • Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
  • Hold team accountable for production and quality
  • Coordinate sales promos and merchandising
  • Fully knowledgeable on all retail systems and procedures
  • Conduct ongoing recruiting and hiring of retail store team members
  • Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
  • Manage staffing levels and create schedules that support customer service and daily operations within budget
  • Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
  • Deliver consistently balanced results, drives for financial performance both “top & bottom line”
  • Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
  • Maintain cash control and reviews all sales discrepancies
  • Monitor inventory in/out on a daily basis
  • Compute weekly sales reports for management

Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed

Retail Store Manager Requirements:

  • Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products
  • Must have prior sales experience, preferably in wireless
  • Experience in an environment requiring multi-tasking
  • Experience in improving customer service, teaching customers about products, improving
  • inventory system efficiency, and/or improving processes is essential
  • Experience in employee management and ability to get measurable results

Managers have a great deal of freedom to manage the organization and must be a self-starter with a “whatever it takes” mentality

  • Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations
  • A strong work ethic, enthusiastic personality, self-confidence and intelligence

Must be able to pass background check

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