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Current WGU employees must have their applications in by 2/16/2021 to be considered.
Reporting to the respective college’s director of assessment and curriculum, the program owner proactively leads the curriculum design, development, and support of an assigned program portfolio at Western Governors University (WGU). The individual oversees the design, curation, development, and continuous improvement of effective curriculum, assessments, instructional models and content, and course planning assessments. This individual participates in evaluating programs and learning experience quality as well as assesses program, course, assessment, and learning resource performance against student achievement. The program owner works with colleagues in academics, operations, evaluation, and others to provide input about potential changes to curriculum, assessment, instructional models, academic support services, and field/clinical experiences. Program owners are responsible for implementing the requirements defined by the program charter regarding curriculum and assessment design, on time and on budget.
Essential Functions and Responsibilities
- Assume broad responsibility for curriculum and assessment within assigned programs, including relevance, quality, technical accuracy, functionality and assessment validity
- Accountable for success metrics as well as time, budget, and quality measures
- Advocate for the program with college design & development leadership
- Ensure alignment between curriculum and assessment
- Contribute to cross-university coordination with key stakeholders in launch and maintenance of programs and courses
- Create and deliver instructor, mentor and enrollment counselor training in collaboration with program chair
- Champion curation, design, development and continuous improvement for effective curriculum and assessments
- Evaluate programs and learning experience quality
- Assess program, course, assessment and learning resource performance against student achievement
- Prioritize and approve incremental changes to curriculum, assessment, and instructional model
- Prioritize and recommend incremental changes to field and clinical experiences
- Recommend and advise on major changes to curricula to program and cluster leadership
- Plan and develop new program/offering business model and charter (requirements for all curricular and service elements)
- Collaborate with program architects, program chair, and Program Management directors and Accreditation Office to assure programs meet all accreditation and regulatory requirements
- Collaborate with the project manager to ensure timely delivery of quality programs, including the deployment of efficient processes and resourcing
- Prepare reports about program and course performance as required for operation and quality improvement
- Implement and ensure adherence to best practices in the design, development, delivery, and maintenance of the assigned assessment and curriculum portfolio
- Provide thought leadership and consultation for the most effective curriculum and assessment delivery methodologies for domain content
Knowledge, Skill, and Abilities
- Program-level curriculum and assessment design and development experience
- Strong online learning design and development skills
- Clear understanding of user experience best practices, including accessibility requirements
- Ability to use performance data to make informed curricular and assessment decisions; ability to analyze root causes, design experiments/interventions with clear success measures, and conduct retrospective analysis
- Program and course evaluation skills
- Strong program-level needs analysis skills
- Ability to build relationships and influence at all levels of an organization
- Ability to facilitate groups and meetings in person and remotely
- Strong organizational, project management, and time management skills
- Detail-oriented approach
- Ability to manage multiple projects efficiently
- Basic understanding of statistics and the ability to analyze and interpret statistics effectively
- Excellent written, oral, presentation, and interpersonal skills
- Proficiency in technology-driven document and collaboration tools, including Microsoft Office suite, and web conferencing and cloud-based tools
- Influences Others and Communicates Effectively : Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others, and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences.
- Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust and support of others.
- Manages Ambiguity: Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
- Being Resilient: Is confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back from obstacles and setbacks. Grows from hardships and negative experiences.
- Drives for Results: Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully succeeding goals. Pushes self and helps others achieve results. Has a continuous improvement mindset.
- Organizational Learning: Learns quickly when facing new situations. Experiments to find new solutions. Takes on challenges of unfamiliar tasks. Extracts lessons learned from failures and mistakes. Expands knowledge base through ongoing curiosity.
Minimum Qualifications :
- Master’s degree or BS degree with relevant experience
- Minimum of three years of program or curriculum and/or assessment development and evaluation experience
- Background in online learning
- Proven record of developing and producing quality assessment and learning experiences using established development and production processes and methodologies
- Effective project management, course development, and evaluation skills
- High energy, enthusiasm, and creativity
- Experience interacting effectively on cross-organizational teams
Preferred Qualifications :
- Experience creating cross-contextual learning experiences that are born mobile, social-by-design, gamified, or non-linear with student-driven pathways
- Demonstrated understanding of the higher education environment
- Demonstrated success with change management, and bringing order and structure to complex situations
- Experience in higher education, standardized testing, or educational publishing
- Travel up to 15-20% for college specific business
As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.