The Product Specialist will be trained with in-depth knowledge of their assigned sales category and be known as the go-to Team Member regarding products or commercial sales plans in the given category.
Product Specialist will maintain the technical data, sales expertise, inventory requirements, warranty procedures, sales techniques and performance metrics for all categorical products. Also, the Specialist will know and communicate sales programs, promotions and marketing for the sales category.
Specialist will have a strong understanding of key sales programs, i.e. SA, TNP, CTI, Moto-Shop, T E, HD, PBE, NVD, USC, Cruise-type trips, to successfully communicate the product opportunities within the programs and help promote the programs through all Team Members to commercial customers.
The Product Specialist has primary responsibility to assist all Advance and CARQUEST stores in selling their assigned product lines through their stores to commercial customers served by the stores. Selling product will primarily be accomplished by establishing scheduled sales calls made with all commercial customer types served by that specific store.
Specialist will work primarily with store team members; Account Managers, General Managers, and Commercial Parts Pro’s to sell Professional customers Advance and CARQUEST products. Sales target amounts will be established by store, by sales category, by line, and used to create store, regional and national sales goals for the given product line and sales category.
Essential Duties and Responsibilities:
Develop, coordinate and conduct Fleet merchandise sales products and programs.
Train personnel to use AdvancePro and APEX in procuring Advance-CARQUEST merchandise and product information.
Create customer equipment, fleet surveys, sales calls as requested by field teams and planned by calendar.
Conduct training research and pilot programs.
Maintain accurate records and tracking of training activities.
Act as a consultant and resource person on policies and opportunities relating to specialty markets activities.
Plan sales calls with Advance/CARQUEST store sales team members and sales management.
Ability to travel 90-100% of the time.
Other duties as assigned.
Education and Experience:
High School diploma or Combination of GED and completion of vocational technical program.
7-10 years of related experience and/or training; or combination of education and experience.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.