Patient Care Coordinator-LV – Las Vegas, NV

PATIENT CARE COORDINATOR

Innovative Healthcare Delivery was founded on a singular belief that by improving efficiencies in the healthcare system, we can enhance quality outcomes and reduce costs, while creating a better patient experience. We believe in the power of building relationships with our patients to make a difference in their health outcomes. The end result is a patient base that is engaged, educated, and empowered to make better healthcare decisions.

We are looking for team members who are:

  • Passionate about making a positive impact
  • Self-starters
  • Outside the box thinkers
  • Career oriented with excellent track record of reliability and good attendance

Responsibilities:

  • Develop strong relationships and engage patients telephonically
  • Coach patients in navigating the healthcare system
  • Provide care coordination
  • Identify the needs of patients through listening skills and relationship building, and provide support to those needs, utilizing both clinical and community resources
  • Act as an advocate and liaison among patient, providers, and vendors

Required Qualifications:

  • 2+ years of experience in high-volume customer service related position
  • Excellent listening, written and verbal communication skills
  • Computer skills including data entry and Microsoft office experience
  • Excellent problem solving, critical thinking, and organizational skills
  • Healthcare experience is a plus but not required
  • Passion for helping others

What We Offer:

  • Choose one of four Healthcare plans from United Healthcare
  • Employer pays 50% for the Employee Only on the base healthcare plan premium
  • Dental and Vision Insurance
  • Employer pays 100% for Employee Only on Life and AD&D
  • Employer Match 401K plan
  • Generous PTO schedule (10 days)
  • Paid Holidays (8 days)
  • Career Opportunities and Advancement
  • Fun working environment
  • Central location


Must be able to pass a drug screening, background check, and typing test. Innovative Healthcare Delivery is an Equal Opportunity Employer (EEO) and welcomes all to apply.

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