- VA Business Hours: WI – CBOC – Rice Lake or Chippewa Falls VA Health Care System Primary Care Clinic hours are Monday through Friday 8:00 a.m. – 4:30 p.m. except Federal holidays. Urgent Care business hours are 8:00 a.m. – 6:30 p.m. everyday including weekends and holiday.
- Work Schedule: Monday thru Friday 8:00 a.m. – 4:30 p.m., unless covering within Urgent Care physician will work 8:00 a.m. – 6:30 p.m.
- Patients must be seen by a contract physician (s) on-site at WI – CBOC – Rice Lake or Chippewa Falls VA Health Care System in a timely manner in accordance with VA Rules and Regulations on clinic wait times and consult completion. Contractor shall notify the COR at least monthly about any obstacles to meeting this performance measure.
- Contract Physicians shall be available and present in clinic during normal WI – CBOC – Rice Lake or Chippewa Falls VA Health Care System clinic hours, which will be established, and may be revised, as deemed appropriate for patient care by the Chief of Staff. Currently, normal clinic hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
DIRECT PATIENT CARE: 81% of the time involved in direct patient care.
– Board Certified/Eligible – Internal Medicine/Family Practice Physician: Contractor shall provide, at a minimum, the following Primary Care Physician services for Veteran patients in accordance with the terms and standards specified herein
- Services shall include diagnosis, evaluation treatment, and provide consultation across all settings including the following areas: General and Subspecialty Internal Medicine or Family Practice, neurology, office Gynecology, geriatrics, musculoskeletal, common mental illness, dermatologic, and other chronic ambulatory conditions. Includes preventative health, health promotions, chronic disease management, and counseling. Including diagnosis, evaluations, and treatment of acute conditions to include admitting.
- Peer Review and meetings: Contract Staff shall participate in administrative reviews as requested and attend provider staff meetings as assigned within clinic time.
- Documentation Requirements: All patient care documentation including, but not limited to consultations, encounters, weekly progress notes, treatment discharge notes, follow-up notes, and other required documentation, shall be recorded in CPRS and completed on the date patient care is completed but no later than three days after patient’s care in accordance with VA Rules and Regulations (see Section D, page 83 for CPRS User Guide and By-Laws and Rules of the Medical Staff of the VA RADIATION ONCOLOGY), including, but not limited to:
- Inclusion of correct Current Procedural Terminology (CPT) and diagnoses codes, and service connection of condition being treated on encounters
- Electronic signature on all entries; timeframes for electronic signing, completion and closing of entries and encounters.
- ADMINISTRATIVE: 19%of time not involved in direct patient care
- Contractor’s staff shall attend service staff meetings as required by the VA Chief, Primary and Specialty Medicine Service Line or designee. Contractor to communicate with COR on this requirement and report any conflicts that may interfere with compliance with this requirement.
- Contractor is responsible for assisting in a protected peer review program in compliance with The Joint Commission and ACP standards and to maintain documentation of appropriate peer review statistics as needed for quality management and credentialing.