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Night Shift Shop Leadman – Pocatello, ID

Kenworth Sales Company was founded in 1945 by the Treadways and is still family owned through 4 generations. With the combined service and support of over 750 employees across 22 different locations, we were awarded the 2014 ATD Dealer of the Year Award. Each of our Kenworth Sales locations has a similar culture throughout the entire company which makes you always feel a part of the family. Our Headquarters is located in Salt Lake City, Utah and is ran by Kyle Treadway-President of Kenworth Sales Company.

JOB SUMMARY

The primary function of the Night Shift Shop Lead is to coordinate, assign and supervise the work performed by the Service Technicians.

DUTIES AND RESPONSIBILITIES

1. Maintains Service Shop capacity control. Communicates all completed work and pending work to the day shift through an agreed upon medium.

2. Receives all night work order from day shift Service Advisor and assigns the work to Service Technicians based upon their skill level and the time-of-completion directed by the Service Advisor. If no technician is available or proficient at the time, you are to perform the repair.

3. Personally performs quality control checks of workmanship on each service project.

4. Coordinates communication between Service Advisor and Service Technician regarding recommended services, changes in repairs, costs and time-of-completion.

5. Controls actual time spent by Service Technician on each service job by checking throughout the repair on progress and quality.

6. Controls special tools and equipment purchase, usage and replacement by channeling requests to the Service Manager.

7. Supervises use of proper repair and safety procedures by all techs on shift.

8. Assists Service Advisor and Service Manager in the performance of their duties.

9. Ensure all areas of the warranty process are adhered to including but not limited to: parts retention, pictures, procedures and processing.

QUALIFICATIONS

Ability to read and comprehend instructions and information.

High school diploma or the equivalent.

Two years of experience as a heavy duty truck repair technician.

Working knowledge of all heavy truck repair methods.

One year supervisory experience.

Excellent communication and managerial skills.

Valid Commercial Driver’s License and good driving record.

Professional personal appearance.

WORKING CONDITIONS

This is a physically demanding position. Will stand six to eight hours per shift, lift parts weighing up to 50 pounds. Will stoop, kneel, crouch, crawl, reach, handle and feel. Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials. Must climb in and out of customer’s vehicles to record information and road drive. S/he may be required to wear a dealership uniform.

BENEFITS

We offer a full benefits package with retirement and paid life insurance. Also includes vacation time, sick days and paid holidays.

Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.

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