Mortgage Loan Officer – Tustin, CA 92780

Position Summary: Mortgage Loan Officer

Inside Loan Agents proactively solicit new residential mortgage business by taking qualified, live inbound calls from company generated marketing leads. They actively develop and maintain a network of relationships as a source of new mortgage loan business in the purchase and refinance markets and meet established loan quality and production goals. New American Funding is closing over $900 million in home loan funding’s each month and adding to its growing servicing portfolio.

Duties and Responsibilities:

  • Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
  • Analyze customers’ financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
  • Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
  • Accept multiple live, qualified inbound leads daily.
  • Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
  • Structure and price loans accurately.

Desired Competencies:

  • 3+ years’ full time refinance loan origination experience; call center environment preferred.
  • Strong desire to succeed in a sales environment and be a top producer.
  • Ability to correctly and accurately structure and price loans.
  • Complete knowledge of conventional and government loan programs (purchase and refinance).
  • Current CA DBO and NMLS license.
  • Four or more additional state NMLS licenses preferred.
  • Excellent communication and relationship skills.
  • Self-motivated, self-starting professional.
  • Detail oriented with strong organizational and follow through skills.
  • Truly independent mortgage sales professional.
  • Bilingual; ability to read, write and speak Spanish is a plus but not required.

Desired Education/Experience:

  • High School Diploma or equivalent
  • Two or more recent years’ full time loan origination experience, preferably in a call center environment
  • Minimum of four approved state licenses through the NMLS.

Work Authorization

Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties:

This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Job Types: Full-time, Commission


  • Mortgage: 3 years (Preferred)


Sales environment(s):

Onboarding time:

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