This position is responsible for coordinating/providing education/employment services for Minnesota Family Investment Program participants. This position is responsible for demonstrating a working knowledge of and ability to perform comprehensive services for persons entering into an education plan and the labor market to include: assessments, educational and career coaching and laddering.
Effectively utilize external and internal databases (Workforce One, ECF, MEC2, ClientTrack, MAXIS) and meet 100% of state and county requirements.
Effectively and respectfully communicate with Hennepin County program representatives.
Maintain knowledge of local job markets, employer needs, and available training programs, including, accredited local education programs and colleges, community-based training programs, and online training and education resources.
Provide education case coverage and coordinate services with the MFIP counselor as necessary.
Follow all HIPPA standards and ensure that client confidentiality is maintained in all settings.
Monitor the accountability of participants and act responsively to the needs of education sites and participants in relationship to program contracts, regulations and policies.
Coordinate and connect participants with education and/or training opportunities, internal and external.
Ensure the overall integration and maintenance of participant caseloads in MFIP and all Emerge programming/opportunities available to participants.
Attend and participate in all program, site, and agency staff meetings.
Complete followups for the MFIP program in ClientTrack.
Complete monthly quality control checks and provide information to staff.
AA Degree preferred or equivalent combination of post-secondary education and experience.
One year of work experience in related field; employment & training, human services, and/or MFIP preferred.
GCDF certification preferred; must be able to obtain within one year of employment.
Demonstrated skills in navigating navigate multiple internal and external databases.
Demonstrated skills in Microsoft Office 365, including Word, Excel, PowerPoint, and Outlook.
Knowledge of and sensitivity to psychosocial, economic and physical conditions affecting MFIP participants.
Ability to work effectively in a mission-driven agency whose clients and staff reflect significant diversity with respect to race, ethnicity, gender, orientation, socio-economic status, nationality and religion.
Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Ability to communicate effectively with diverse audiences using appropriate and effective communication tools and techniques.
Access to reliable transportation, and ability to regularly travel within the metro area.