Maternal Care Supervisor NYC Health + Hospitals NYC Health + Hospitals 856 reviews

About NYC Health + Hospitals

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

Job Description

The primary goal of Maternal Health Quality Care Supervisors will be to improve the population health of high-risk obstetrical patients and reduce the incidence of severe maternal morbidity (SMM) and maternal mortality (MM). The High Risk Maternal Medical Home (HRMMH) is aimed at improving the quality of high-risk maternity care, improving maternal and infant outcomes and reducing SMM and MM.

General tasks and responsibilities will include:

  • Experience with high risk obstetrical patients with incidence of severe maternal morbidity (SMM) and maternal mortality (MM)
  • Assisting with patient outreach, care coordination services, and navigation of the health care system.
  • Utilizing population management data and resources to identify at risk patients and facilitate appropriate support and resources.
  • Providing patient outreach, implementing appropriate evidence-based guidelines, monitoring care plan compliance and removing barriers to success.
  • Facilitating patient engagement with their medical home, assisting with access to and navigation of the health care system.
  • Documenting interventions in the patient's electronic medical record.
  • Participating in care team meetings, performance improvement and patient satisfaction initiatives.
  • Reporting issues and system barriers to efficient and effective care management.
  • Maintaining compliance with organizational policies, procedures and evidence-based guidelines.
  • Maintaining and inputting data into MMH database to further inform care improvements and management of the MMH program.

In addition, the Maternal Care Supervisors/Associate Director, Social Work will:

  • Supervise assistant coordinating managers in the program, assisting the coordinators to learn their job functions, evaluating them and ensuring compliance with health system policies and procedures.
  • Evaluate the behavioral health needs of clients and providing behavioral health counseling support to the hospital-based program
  • Provide intake and as well as administrative support for the high risk obstetric medical home. Maternal Care Supervisors/Associate Director, Social Work will also accept requests for services, as patients are referred from high risk obstetric practices from around the NYC H+H System.
  • Ensure data collection from each program he/she supervises, as well as compile reports as needed from the program
  • Attend regular meetings of program leadership and ensure contact with the program director and manager.

Minimum Qualifications

1. Licensure (LMSW or LCSW) issued by The New York State Education Department (NYSED); and,

2. Six (6) years of experience in Clinical Social Work, of which three (3) years are in a health care or medical care setting including psychiatric and medical social work, and three (3) years in a supervisory, consultative and administrative capacity in a organization adhering to acceptable standards with knowledge of administration, with administrative and managerial skills and abilities; or,

3. A satisfactory completion of training and experience. However, all applicants/incumbents must possess licensure as described in (1) above at the time of appointment; and,

4.Demonstrated ability to function productively and cooperatively with Director of Social Work, Medical Staff, and Administrative Staff and to supervise effectively.

Department Preferences

Knowledgeable in:

High risk Obstetric care for improving access to insurance enrollment, pharmaceutical needs, specialty referral care, behavioral health and or emotional support, socioeconomic needs such as safe housing, nutritional support and education on topics such as breastfeeding and parenting support.

Preferred Skills:

The ability to identify data and analytics from high risk practices
The ability to identify evidence-based clinical guidance materials
The ability to identify comprehensive data-bank of local resources available to patients

Job Type: Full-time

Pay: $56,337.00 – $90,000.00 per year


  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • Day shift


  • LMSW or LCSW: 6 years (Preferred)

Work Location:

  • One location

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

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