LENDER RELATIONS SPECIALIST
Vergent LMS is looking for a Lender Relations Specialist who will serve our customers by developing productive relationships and determining product solutions to meet business needs. They will build business by identifying potential clients, establishing the value of Vergent’s products for their specific business needs and fostering and maintaining the relationships throughout the duration of the lender/buyer relationship. At Vergent LMS our priority is to support our clients with personalized and exceptional products and services. The Lender Relations Specialist reports to the Vice President of
Sales & Lender Relationships.
Identify business opportunities by identifying prospects and evaluating their position and needs; research and analyze sales options.
Develop and maintain relationships with prospects through consultative selling approaches that recommending solutions.
Create and maintain lender/client relationships through dedicated support, continual education of products and services, and guidance on how to help them achieve the established goals of each business.
Identify new markets by remaining current on industry trends, market activities and competitors.
Prepare reports by collecting, analyzing, and summarizing information.
Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional development activities.
Work well with CEO, COO and other employees as a positive team member.
Must be a Team Player: you will work with internal teams to obtain an in-depth understanding of our product, loan models, and compliance requirements
Work with customers to develop new loan products, amendments to existing loan products, and software enhancements that are compliant with state and local statutes
Work with our technical writers to product high-quality documentation that meets applicable standards and is appropriate for its intended audience
SPECIALIST SKILLS & QUALIFICATIONS:
Presentation Expert; knowing how to hold the attention of your audience
Ability to nurture and develop your clientele
High level of professionalism in speech, presence and appearance
Energetic, enthusiastic and positivity
Persuasion and Negotiation skills
Sales Planning and Client Prospecting
Self-Motivated and Self-Disciplined
Ability to meet and exceed established sales goals
Must be able to work independently and remain focused on objectives
Confidence and Determination; Goal Oriented
The Lender Relations Specialist will be utilizing his/her knowledge and expertise of our products and services, based on client insight and feedback, and knowledge of processes and technical requirements in order to analyze the entire application system, handling processes, and key performance indicators. You will be responsible for the framework of crucial documents and must be able to quickly and efficiently gather requirements from our clients and convert that information into technical documentation.
Experience working in requirements gathering, process documentation, and software development a plus
Experience with loan calculations, amortization schedules, and interest rate validation is a major plus
Ability to quickly grasp complex technical concepts and communicate those concepts verbally and in text
Experience working closely with clients/end-users in a professional manner
Excellent written skills in English
Strong working knowledge of Microsoft Office
University degree or equivalent preferred
Agile experience preferred.
Vergent LMS is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Job Type: Full-time
- Closing Sales: 1 year (Preferred)
- sales: 1 year (Preferred)
- Commission Based Sales: 1 year (Preferred)
- Client Relations: 1 year (Preferred)
- On the road
- Multiple locations
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
Typical start time:
Typical end time:
This Company Describes Its Culture as:
- Innovative — innovative and risk-taking
- Aggressive — competitive and growth-oriented
- Team-oriented — cooperative and collaborative