Job 1919, Circulation Finance Clerk – The Union Swift Communications Inc Swift Communications Inc 23 reviews

The Circulation Finance Clerk is an essential position in the growth and retention of our readership for NCPC. The position is responsible for accurate posting of circulation payments, follow-up with subscribers on payment status and collection of delinquent accounts.

Our application process is two parts. Please start here and complete the questionnaire. When complete, return to this page and click apply to complete your application.


Responsibilities Include (but are not limited to):

  • Exemplary customer service follow-up and questions from subscribers
  • Post subscriber payments in accordance with posting requirements
  • Process subscriber transactions (start, stops, mover, vacation packs, complaints, etc.)
  • Process subscriber refunds
  • Process email subscription renewal file
  • Run/print various subscriber reports as directed by Circulation Director
  • Account for and follow up on NSF checks
  • Run and process auto renew
  • Post subscriber and carrier maintenance
  • Post returns timely
  • Make successful outbound calls on declined credit cards and expiring credit cards
  • Make calls to expiring billable accounts to retain customers
  • Make outbound sales calls to stopped former subscribers in order to regain subscription
  • Post carrier and dealer payments
  • Balance circulation cash drawer daily
  • Process and post miscellaneous carrier charges and credits
  • Process carrier activation and termination in system
  • Extensive cross-training in Circulation and Accounts Receivable and other projects as needed
  • End of month processing which may require overtime
  • Work with Circulation employees to provide assistance on requests and questions
  • Preparing outgoing and incoming mail, mail to mail box at 4:10 each day
  • Backup on answering telephones, for lunch daily
  • Dealing with the public as they come into the office and over the telephone
  • Other duties as assigned.


Qualifications:

  • Accuracy with attention to detail
  • Ability to handle confidential information
  • Good with numbers/math
  • Works well with the public
  • 10-Key calculator by touch
  • Basic accounting/bookkeeping knowledge
  • Ability to operate office equipment including computer, printer, calculator, copier, fax machine, postage machine
  • Experience with Microsoft Office including (but not limited to) Excel, Word & Outlook
  • Team player
  • Ability to juggle multiple priorities

Swift Communications is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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