Job Description
Position: Intermodal Dispatcher
Job Description:
This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a fast-paced ever changing environment.
Core Responsibilities & Duties:
- Ability to multi-task and prioritize situations in a fast-paced environment (load-planning/dispatching)
- Communicate with drivers to prioritize loads, define routes and set schedules
- Monitor containers to prevent demurrage and storage fees
- Providing detailed instruction to various personnel via email and phone
- Accepting & scheduling loads and providing excellent customer service
- Make routing decisions that satisfy customer expectations and company financial decisions
- Ensure that shipping data is entered into system timely and accurately
- Other duties as assigned
Qualifications:
- Intermodal transportation experience is preferred
- Two (2) plus years of experience in Transportation – (Knowledge of dispatching/load-planning, DOT regulations in order to project arrival times, schedule backhauls…ie…)
- Ability to multiple tasks real-time situations in a fast paced environment & still be able to prioritize with great attention to detail
- Independent proficiency in Microsoft Excel required
- The ability to handle high volumes of inbound emails plus the candidate needs to have a high degree of initiative and independent execution
Skills:
- Ideal candidate will possess a "can do" attitude with a "will do" work ethic
- Ability to communicate effectively with all levels of operations
- General computer skills – Microsoft Office, Outlook, AS400
- Excellent communication and problem solving skills
Forward Air is an Equal Opportunity employer.
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