Intermodal Dispatcher Forward Air, Inc. Forward Air, Inc. 735 reviews

Job Description

Position: Intermodal Dispatcher

Job Description:

This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a fast-paced ever changing environment.

Core Responsibilities & Duties:

  • Ability to multi-task and prioritize situations in a fast-paced environment (load-planning/dispatching)
  • Communicate with drivers to prioritize loads, define routes and set schedules
  • Monitor containers to prevent demurrage and storage fees
  • Providing detailed instruction to various personnel via email and phone
  • Accepting & scheduling loads and providing excellent customer service
  • Make routing decisions that satisfy customer expectations and company financial decisions
  • Ensure that shipping data is entered into system timely and accurately
  • Other duties as assigned


  • Intermodal transportation experience is preferred
  • Two (2) plus years of experience in Transportation – (Knowledge of dispatching/load-planning, DOT regulations in order to project arrival times, schedule backhauls…ie…)
  • Ability to multiple tasks real-time situations in a fast paced environment & still be able to prioritize with great attention to detail
  • Independent proficiency in Microsoft Excel required
  • The ability to handle high volumes of inbound emails plus the candidate needs to have a high degree of initiative and independent execution


  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic
  • Ability to communicate effectively with all levels of operations
  • General computer skills – Microsoft Office, Outlook, AS400
  • Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.

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