Installation Manager – Hudson, IA 50643

Installation Manager


Petersen Hudson Hdwe. Plumbing & Heating
provides prompt and courteous heating, cooling and plumbing services in the Cedar Valley, Iowa and surrounding area. We are growing and are looking for an Installation Manager to join our team!


Position Summary:
The purpose of the Installation Manager is to manage the installation operations of the company, including providing clear and concise communications with internal and external customers. This position is responsible for the oversight of training, efficiency and effectiveness of company installers, quality control, and the profitability of the install department.


Work Hours:
40+ hours per week, overtime as required


Required Qualifications:

  • High school diploma or equivalent
  • 5+ years of HVAC installation experience
  • Fluency in reading blueprints
  • Knowledgeable on building codes and safety protocol
  • Skilled in guiding and managing a team
  • Excellence in customer service and communication
  • Ability to uphold quality measures and manage processes
  • Comfortable operating independently, and with a team


Job Responsibilities:

  • Collaborate with install coordinator regarding job schedules
  • Work alongside estimator/sales representative to ensure communication of timelines are accurate and within reason
  • Review completed paperwork by Install Technicians to ensure that all appropriate information is reported for record keeping
  • Confirm permitting and ensure all items for installations are completed prior to job inception
  • Review all completed jobs to ensure quality work has been provided to the customer
  • Follow up on any interdepartmental “call backs”
  • Investigate customer complaints and work to resolve issues
  • Manage department budget and review consistently with the intention of profitability
  • Other duties as assigned, and required as business needs

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