Inside Sales Representative – Medford, MA


· Responsible for the development of new business and the expansion of services to existing customer base.

· Call existing customers & new customer prospects to schedule qualified appointments for the sales team.

· Follow-up on quoted sales opportunities to ensure customer inquiries have been addressed & provide feedback to the sales team.

· Qualify inbound sales activity and redistribute the opportunity to the appropriate sales representative(s).

· Review upcoming construction projects in the area to identify opportunities for our Fire Alarm, Sprinkler and Special Hazards projects team.

· Maintain a thorough knowledge of services, pricing procedures and strategies to ensure that contract estimates are accurate and will deliver the expected return.

· Document all contacts, actions and responses in CRM system (

· Respond promptly and professionally to customer requests.


· High school diploma or general education degree (GED)

· Minimum of 2 years related experience

· Excellent telephone presentation skills

· Excellent customer service skills

· Highly reliable, superior work ethic and integrity

· Excellent organizational and time management skills

· Acute attention to detail

· Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm

· Computer skills required: Microsoft Office. Familiarity with a plus

Job Types: Full-time, Commission

Salary: $35,000.00 to $50,000.00 /year


  • Inside Sales: 2 years (Required)



Additional Compensation:

Work Location:


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off


  • Monday to Friday
  • Day shift
  • 8 hour shift


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