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Immigration Caseworker I – Los Angeles, CA 90033

Job Description – Immigration Caseworker I

General Summary:

Under the supervision of the Division Director, the Immigration Caseworker I will provide assistance to immigrants in accordance with IILA’s mission and our contractual obligations.

Essential Functions:

  • Conduct community outreach for immigration services.
  • Perform initial intake for immigration services and assess immigration status and applicable legal remedies for clients.
  • Provide information and assessment on citizenship procedures.
  • Under the guidance of an attorney or accredited representative, performs paralegal casework and application preparation for immigrant visa processing, adjustment of status, U-visas, VAWA, and other remedies.
  • Help clients meet documentary requirements related to various Immigration procedures.
  • Maintain accurate immigration records and reviewing all files periodically to ensure timely applications, submissions and follow up on all communications regarding filed petitions.
  • Translate documents related to Immigration casework.
  • Assist clients in direct translation support as needed.
  • Assist attorney in the preparation and submission of applications for relief before the Immigration court.
  • Ensure compliance with case file management and reporting requirements and with grant requirements.
  • Maintain confidentiality of records and transactions between clients and agency.
  • Provide appropriate bilingual and bicultural supportive services, linkage to community resources, outreach and assistance to the applicant in the utilization of those resources.
  • Perform other duties as assigned.

Job Requirements:

  • Bachelor or Associates degree or high school diploma/GED and two years of clerical experience in a related field.
  • Must have proficient computer skills using Microsoft Word and Excel.
  • Must possess excellent verbal and written communication skills and possess fluency in both English and Spanish.

Desirable Qualities of Successful Candidate:

  • Ability to understand and carry out oral and written directions.
  • Ability to relate well with the public.
  • A demonstrated commitment to immigration rights or other community or grass-roots commitment.
  • Ability to be flexible, self-directed, and responsible.
  • Ability organize, prioritize, and a commitment to accomplishment.
  • Willingness to develop professional and technical skills.
  • Ability to seek out and provide support for others as a team member.
  • Have a proactive, solution-oriented approach to problem solving.
  • Ability to be an appropriate role model.
  • Ability to demonstrate emotional maturity.
  • Ability to accept and value diversity in a multi-lingual and cross-cultural environment.
  • Follow through on all duties and tasks assigned.

Physical Demands:

  • Intermittent or sometimes continuous sitting, walking, standing, bending, squatting, climbing, kneeling and twisting.
  • Frequent typing and use of computer.
  • Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead and lift up to 20 lbs.
  • Abilities required by the job include near and distance vision, talking and hearing.

Job Type: Full-time

Salary: $18.00 /hour


  • clerical: 2 years (Required)
  • Microsoft Word and Excel: 1 year (Required)



  • Bilingual English/Spanish (Required)

Benefits offered:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement benefits or accounts
  • Employee discounts
  • Others

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