Immigration and Global Mobility Manager Equinix Equinix 261 reviews

Immigration and Global Mobility Manager

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. B usinesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

The Global Mobility (GM) & Immigration function supports Equinix’s globally mobile population, from strategy, policy, process, operating model and infrastructure as well as ensuring a cross border compliance framework, including the delivery of immigration services globally for employees requiring sponsorship. Globally mobile population includes International Secondments, International Transfers, International New Hires, Short Term Business Visitors, US Domestic State Transfers, Commuters. The GM Platform is a virtual team spread across the 3 regions ASP, EMEA, Americas. The GM team provides consultative and relationship management support and effective stakeholder management.


Job Summary: The role holder will need to be technically competent on immigration services, particularly for the US. Experience in Global Mobility will also be an advantage. The role holder will need to operate with a high level of autonomy, working closely with colleagues in the GM function and the wider HR community, as well as have excellent stakeholder management capabilities.


  • Manage immigration cases, particularly for the US and Lawful Permanent Residency applications for the US

  • Work with the immigration vendor in the execution of the immigration cases and in streamlining the process

  • Satisfy compliance requirements for immigration and other cross border requirements where required

  • Drive a consultative approach with the internal stakeholders, particularly with HRBP’s, HR CoE’s and Business Leads.

  • Drive a relationship management approach with the candidate or employee, with the emphasis on a positive and informed experience

  • Look to provide tools and resources to help the delivery of the process and to inform all relevant parties

  • Manage Global Mobility programs, from assignments and transfers where required, providing consultation and execution on in the areas of policy, assignment configuration, assignment planning, assignment terms compliance and operational

  • Assist in delivering an excellent and compliant GM operation for both the assignee, their family, the stakeholders and the Group

  • Drive continuous improvements in process, policy application, vendor services and metrics

  • Assist with building an integrated talent agenda for mobility in Equinix

Impact on the Business

  • Through partnering with HR Business Partners, HR Business Advisors and in understanding customer needs and the business environment, assess immigration requirements and deliver immigration services in a pro-core services and the consistent application and relationship management of those vendors regionally to ensure consistent quality of service, compliance, metrics and control costs

  • Assist in the management and delivery of GM related projects as required

Customers / Stakeholders

  • Provide excellent proactive Relationship Management to the employee and assignee cadres

  • Provide excellent consultative guidance to the key stakeholders on regulations and GM processes and associated assignment considerations

  • Provide efficient, timely operations for the core transactional activities

  • Ensure all vendor interaction with the employee aligns with the customer focus and commercial and cultural ethos of Equinix

  • Ensure full compliance to protect both the employee and the company

Leadership & Teamwork

  • Assist in building a communication and development channels for GM, HR and Business Leaders within Equinix. Participate and lead meetings, Continuous Improvements forms with regional business leads, HR Business Partners / Advisors and All HR

  • Assist in driving a high-quality service, operational efficiency and cross border compliance awareness culture within HR regarding GM activities

  • Assist in developing the ongoing capability of your colleagues and associated functions to have the required specialized and technical skills, and capabilities required for an excellent GM proposition

Operational Effectiveness/Compliance & Control

  • Assist in monitoring the escalations of issues on the GM proposition and enable the ongoing identification of operational & regulatory risk, ensuring clear mitigation plans are defined, tracked and implemented, where required

  • Ensure that all vendor relationship management activities and management of the GM vendors are managed with clear monitoring and tracking of KPI, complaints, costs and metrics

  • Leadership over all regulatory and compliance matters and the management of operational risk


  • 5+ years experience preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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