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Host/Customer Service Representative – Bedford Park, IL

TIFFANY’S BISTRO is currently looking for a Host/Customer Service Representative to join our team! We aim to provide a warm and welcoming experience for all of our guests and we require professionalism and hospitality from our team members. As the Host/Customer Service Representative, our guests first impression of you will lay the ground work for their entire experience. You will be responsible for monitoring our guests needs; whether they need another drink or have an empty glass on their table, or if they are experiencing any technical issues with the games. We expect our team members to be punctual/on time, clean appearance, friendly, to provide the highest standards of customer service and to get to know our repeat guests.

Must be 21 years or older.

Responsibilities Include:

Maintain cleanliness during down-times and after a guest has left

Answering the phone and reserving seats for the games

Serving drinks

Understanding protocol when a guest experiences any technical issues

Maintain a calm demeanor always

Available to work flexible hours when needed to help accommodate other team members needs

Assists management in identifying and resolving any and all potential guest issues

Qualifications:

3 year minimum of past customer service experience

Basic cash handling skills and basic math

skills/ ability to use a cash register

Work at a pace with different business volumes throughout the day

Lift a minimum of 20 lbs

* Not required – we will train you – but a plus if you are Basset Certified / Food Handlers Certification

Job Types: Full-time, Part-time/ Mornings, Afternoons, Evenings & Weekends

Salary: $11.00 to $15.00 /hour

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Salary: $11.00 to $15.00 /hour

Experience:

  • Customer Service: 1 year (Preferred)

Communication method(s) used:

Hours per week:

  • Less than 10
  • 10-19
  • 20-29
  • 30-39

Overtime often available:

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