Guest Experience Leader – Cliffwood Beach, NJ

The Gillis Organization is owner and operators McDonald’s Restaurant Franchises in Monmouth, Middlesex, and Somerset County. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality product while making our patrons feel welcomed, valued, and appreciated.

Gillis Organization Benefit Program is Competitive

Starting Wage $10/HR (Must Have Open Availability)

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Accident Insurance
  • Cash Incentive Program
  • $3,000 Tuition Assistance
  • Paid Time Off
  • McPerks Discount Program
  • Free Employee Work Meal
  • Free Uniforms
  • Free English Classes Offered
  • High School Diploma Offered
  • Earn College Credit for McDonald’s Training
  • Free Advising Services
  • Great Partnership with Colorado Tech University

The Guest Experience Leader is an important role that will help bring a new guest experience to McDonald’s. You will lead in delivering on the McDonald’s brand promise of “Making Delicious Feel Food Moment Easy for Everyone”. This means we want our guest to have an easy, personalized and enjoyable experience.

As a GEL, your role is to connect with guests and build relationships that keep them coming back!

Job duties include, but are not limited to:
Greet guests and start conversations (including children). Communicate with guest when they enter and with ordering options.

Assist guests to complete orders on kiosks. Assist guests (especially parents with young kids) in finding a table.

Proactively approach families to offer assistance. Make kids feel important-greet/have conversations with them.

Communicate with restaurant team to provide feedback and recommendations on improving the guest experience. Confidently handle guest concerns. • Create a warm and inviting environment.

Genuinely engage and interact with guests.

Friendly and personable.

Welcome guests like you would welcome them into your own home.

Be natural- let your personality shine!

Smile and have fun! It’s contagious!

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