Family Services Specialist III- – Virginia

Performs difficult and complex professional work in the support and assistance of agency clients with personal, social, health and economic needs; does related work as required; requires little supervision. Articulates, supports and applies the high performance practices (continual quality and service improvements, participatory involvement, teamwork, data collection and analysis) of the department. Supports the development of staff by mentoring, coaching and providing one-to-one or group learning. Influences others by example and by persuasion to commit to County, department and unit goals.
Provide services of considerable difficulty in a specialized service area; may be assigned cases with high degree of complexity and/or sensitivity;
Prepares in depth social studies in the formulation and delivery of service plans;
Analyzes information received and makes decisions regarding service plans subject to final approval of the CPS Supervisor;
Coordinates group activities with ancillary agencies such as clinics, employment services, vocational rehabilitation services, etc.;
Provides supervisory coverage in supervisor’s absence;
Provides CPS policy and practice consultation to unit members in support of CPS Supervisor;
Provides or coordinates new policy training in support of CPS Supervisor;
Trains new CPS workers in court testimony and court etiquette in coordination with CPS Supervisor and County Attorney;
Provides mentoring of new CPS workers;
Performs work with specific ancillary agencies and the courts;
Maintains records through the course of clients’ service relationships with the agency;
Assists and supports clients in their use of agency and other resources;
May evaluate work of subordinates;
Interprets agency programs to other agencies, community groups, and associations;
Maintains case records and other reports, and provides for data entry into state and departmental systems, in timely fashion;
Supports and facilitates team process in the CPS unit;
Shares responsibility with other senior workers for Child Welfare Meeting planning and facilitation;
May carry primary responsibility for a specific program function (i.e. intake and case assignment);
Provides coverage after hours and on weekends, on an on-call basis, for emergencies involving abuse or neglect of children and adolescents, and for situations requiring immediate attention regarding children in the legal custody of the Department of Social Services;
Performs other related tasks as assigned.
General knowledge of social, economic and health problems; general knowledge of individual and group behavior; ability to identify social problems and needs and to assess the ability of individuals and families to utilize services in problem solving; acceptance of rights, responsibilities and differences of others; ability to work effectively through counseling and other methods with individuals and families in helping them solve their problems; ability to plan and organize work; ability to understand and interpret laws, policies and regulations; ability to communicate and establish effective working relationships with clients, co-workers, other professional and technical staff, social agencies and the general public; ability to prepare reports and maintain records.

Minimum Qualifications

Minimum of a Bachelor’s degree in a Human Services field; or minimum of a Bachelor’s degree in any field and minimum of two years of appropriate and related experience in a Human Services area. Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Preferred Qualifications

Minimum of a Bachelor’s degree in a Human Services field; or minimum of a Bachelor’s degree in any field and minimum of two years of appropriate and related experience in a Human Services area. Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements

Possession of a valid appropriate driver’s permit issued by the Commonwealth of Virginia.
Applicants may be subject to a Criminal History background search, Central Registry search, DMV/Driving record check, and/or pre-employment drug screen.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants

Possession of a valid appropriate driver’s permit issued by the Commonwealth of Virginia.
Applicants may be subject to a Criminal History background search, Central Registry search, DMV/Driving record check, and/or pre-employment drug screen.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

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