Family Services Specialist I City of Chesapeake City of Chesapeake 116 reviews

Position Details

Working Title of Vacant Position
Family Services Specialist I

Job Type
Full Time

Posting Type
Public

Number of Vacancies
1

Department
HUMAN SVCS

Division
HS-SS FAMILY SERVICES

Requisition Number
202118P

Number of hours worked per week
40

Work Schedule

Monday – Friday 8 am – 5 pm

Work Site Location
100 Outlaw Street, Chesapeake, VA 23320

Position Driving Requirement
R – Routine

Pay Basis
Semi-Monthly

Advertised Salary

$41,329/yearly

Job Description

GENERAL TASK
Under general supervision, the Family Service Specialist I performs a variety of case related activities involved in providing direct and indirect assistance to vulnerable, elderly and/or incapacitated adults. Major duties include the investigation, assessment, evaluation and provision of services for vulnerable or incapacitated adults, 18 years and older, who are alleged to be abused, neglected or exploited and determines if there is a need of any protective and/or services. This position makes time sensitive contacts with clients, significant others, interviews those who may have knowledge of the situation; and researches, obtains and analyzes complex financial and medical documents including psychological evaluations, as appropriate. Initiates legal actions such as petition for guardianship, conservatorship, and protective orders as identified to protect the incapacitated person or his or her assets from abuse, neglect, or exploitation. The Family Service Specialist is also required to perform after-hours on-call duty of Child Welfare and Adult Protective Services.

ESSENTIAL TASK
Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. Provides information to public on eligibility requirements and available services for assigned area.
Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. Rotates through various service provider roles in such areas as CPS, foster care, and adoption. Performs other related duties as assigned.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of six months of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Preferred Qualifications

Six months of Adult Protective Services experience in a public social services agency or related, working with incapacitated Adults along with the required Bachelor’s degree are preferred.

Experience conducting investigations.

Experience working with incapacitated adults.

Job Open Date
01/13/2021

Job Close Date
01/27/2021

Open Until Filled

Special Instructions to Applicants

Applications must include your complete work history, including but not limited to job duties, dates of employment (start and end dates), hours worked, employees supervised, if applicable. Applications with “See Resume” in the job duties section will be considered incomplete. Resumes and cover letters may be submitted, when requested by the hiring department; however, they will not be used to assess applicants’ qualifications and skills. Responses to supplemental questions will be verified based on the information provided on the application.

ADA Checklist

Overall Physical Strength Demands
S=Sedentary – Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.

Standing
Frequently- From 1/3 to 2/3 of the time.

Sitting
Frequently- From 1/3 to 2/3 of the time.

Walking
Frequently- From 1/3 to 2/3 of the time.

Lifting
Frequently- From 1/3 to 2/3 of the time.

Lifting Amount
Exerting up to 10 lbs

Carrying
Frequently- From 1/3 to 2/3 of the time.

Carrying Weight
Exerting up to 10 lbs

Pushing/Pulling
Frequently- From 1/3 to 2/3 of the time.

Pushing/Pulling Weight
Exerting up to 10 lbs

Reaching
Occasionally- Up to 1/3 of the time.

Handling
Occasionally- Up to 1/3 of the time.

Fine Dexterity
Frequently- From 1/3 to 2/3 of the time.

Kneeling
Occasionally- Up to 1/3 of the time.

Crouching
Rarely- Less than 1 hour per week.

Crawling
Rarely- Less than 1 hour per week.

Bending
Occasionally- Up to 1/3 of the time.

Twisting
Frequently- From 1/3 to 2/3 of the time.

Climbing
Occasionally- Up to 1/3 of the time.

Balancing
Continuously- 2/3 or more of the time.

Vision
Continuously- 2/3 or more of the time.

Hearing
Continuously- 2/3 or more of the time.

Talking
Continuously- 2/3 or more of the time.

Foot Controls
Continuously- 2/3 or more of the time.

Machines, Tools, Equipment and Work Aids Used

Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, car and related equipment.

Protective Equipment Required

NA

Mechanical Hazards
N = Never

Chemical Hazards
N = Never

Electrical Hazards
S = Seasonally

Fire Hazards
S = Seasonally

Explosives
S = Seasonally

Communicable Diseases
S = Seasonally

Physical Danger or Abuse
S = Seasonally

Other

If Other, Description

Dirt and Dust
D = Daily

Extreme Temperatures
D = Daily

Noise and Vibration
D = Daily

Fumes and Odors
D = Daily

Wetness/Humidity
D = Daily

Darkness or Poor Lighting
D = Daily

Primary Work Location
Office Environment

Time Pressures
Continuously- 2/3 or more of the time.

Emergency Situations
Frequently- From 1/3 to 2/3 of the time.

Frequent Change of Tasks
Continuously- 2/3 or more of the time.

Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.

Tedious or Exacting Work
Continuously- 2/3 or more of the time.

Noisy/Distracting Environment
Continuously- 2/3 or more of the time.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

NO

Reference Requests

Minimum Requests
2

Maximum Requests
4

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
    • Juris Doctorate
  • Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Will you be able to meet this requirement?
    • Yes
    • No
  • In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. Do you currently meet the aforementioned requirements?
    • Yes
    • No
  • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? (Click <a href="https://www.cityofchesapeake.net/Assets/documents/departments/human_resources/administrative_regulations/AR120.pdf"target="_blank"> here</a> to view the driving standards.)
    • Yes
    • No

Applicant Documents

Required Documents

Optional Documents

  • Resume
  • Cover Letter

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