Express Service Advisor – Texan Chrysler Dodge Jeep Ram – Humble, TX

Clear Lake Chrysler Dodge Jeep Ram is a part of Ken Garff Automotive Group, a family operated business since 1932. We are looking to add an Express Service Advisor who is smart, capable and passionate about the work that they do. At Clear Lake Chrysler Dodge Jeep Ram, you will get the training, teamwork and resources you need to be the best Service Advisor you can be. No previous experience? No problem. You bring the R.I.G.H.T. behaviors and we’ll teach you the rest.

Here’s why you’ll want to work here:

  • Industry leading work schedule – 40 Hour work weeks
  • Paid training and career growth
  • Competitive compensation package with bonuses for customer satisfaction/retention
  • Great people with a great culture
  • Paid Time Off and 401k
  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
  • Wellness Program
  • Employee purchase and service program
  • 1:1 Service Advisor to PC and latest generation tablets

Here’s what you’ll be doing:

  • Greet all customers promptly and professionally
  • Determine customer’s primary concern and then review additional maintenance needs when appropriate
  • Offer a no cost vehicle condition inspection to every customer
  • Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind
  • Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
  • Handle all customer complaints immediately and resolve to the customer’s satisfaction
  • Establish and maintain great customer relationships that encourage repeat and referral business
  • Work as a team player and uphold the company’s standards of professionalism and integrity
  • Other duties as assigned

Here’s what you’ll need:

  • One year of automotive retail service consultant experience preferred, but not necessary
  • Must be energetic, enthusiastic and team oriented
  • Must be skilled at listening, problem solving and communication
  • High School Diploma or equivalent
  • Valid in-state driver’s license

We are an Equal Opportunity Employer

(( We Hear You ))

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