Enterprise Project Manager I – Winter Haven, FL

Revised 08/2018

Position Title: Enterprise Project Manager

Division: Strategic Initiatives

Reports Directly To: Strategic Initiatives Manager

This position is responsible for, but not limited to, leading executional elements of cross functional projects in a matrix environment and is responsible for the management and execution of all elements of delivering enterprise wide projects. These elements include: scope definition and control, stakeholder alignment, project planning, resource and risk management, project leadership and communication; guiding project team activities to meet project and business objectives, and approval of project recommendations through dedicated Steering Committees. The Enterprise Project Manager will demonstrate a constant growth and improvement mindset; enhance or create effective program management capabilities and tools to more consistently deliver projects; and strive to achieve CenterState Bank’s strategic objectives.

This position is expected to perform the specific duties, tasks, and responsibilities as outlined below:

  • Demonstrate A.I.D.:

    • Achieve (winning attitude, energy catalyzer)

    • Innovate (challenge status-quo, better solutions)

    • Drive (make things happen, take action, everyday excellence, engagement, commitment, and discipline)

  • Develop project plans and then deliver the project plan to achieve business results

  • Develop, manage and maintain up-to-date Project Timelines inclusive of all critical milestones, key interdependencies and resource constraints, applying appropriate project scheduling techniques

  • Monitor project status and execution; develop agendas, minutes, metrics, etc. for the teams

  • Make timely updates to Project Templates, Project Dashboards and Update Forms

  • Possess strong facilitation skills to drive the team to deliver results, engage teams in healthy debate/conflict, and deliver solutions

  • Proactively identify and escalate risks and issues to relevant stakeholders; with direction and guidance, lead development and delivery of tactical and achievable mitigation and contingency planning

  • Lead teams in use of ongoing risk management & communication tools. Deliver transparent, timely and effective verbal and written communication to teams, stakeholders and appropriate levels of the organization

  • Drive team accountability for deliverables and ensure projects meet milestones.

  • Lead lessons learned exercises, share lessons among project leaders and other teams, integrate lessons into existing processes, tools and templates. Make the complex simple and compelling

  • Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

  • Provide assistance to other employees by liaising with them through healthy and positive interactions

  • Be involved in performing marketing endeavors/efforts

  • Continuously update skills by participating in professional training

  • Seek opportunities to improve skills through cross-training offered by the Bank

  • Must have strong communication skills characterized by excellent writing and speaking skills

  • Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

  • Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

  • Must have good knowledge of business English, including spelling and punctuation

  • Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

  • Must be well-organized, accurate, and attentive to detail

  • Must be cooperative and willing to assist coworkers and customers on a regular basis

  • Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

  • Must possess excellent multi-tasking skills and be able to function well under pressure

  • Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

  • Must have a keen eye for detail and follow instructions to the letter

  • Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times

  • Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each work day

  • Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift

  • Must be able to walk frequently throughout the day

  • Must be able to hear and communicate with coworkers and customers throughout the day

  • May need to lift up to 25 pounds one to two times a day to perform job

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours, or regular out-of-town travel.

  • Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes

  • Must demonstrate excellent interpersonal skills with customers and coworkers

  • Must be willing to function as a team member

  • Must be willing to demonstrate commitment to CenterState Bank’s mission and goals

  • 10 – 15 years of experience designing and implementing business process improvements

  • 10-15 years of experience implementing large complex projects/programs

  • 15 – 20 years of experience in banking or mortgage industry is highly preferred

  • Bachelor’s degree or equivalent experience is required. MBA is preferred

  • Successful experience leading people

  • PMP preferred

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

CenterState complies with federal and state banking laws, such as the Bank Secrecy Act (BSA), USA PATRIOT Act, and other related anti-money laundering/anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program and employees are expected to adhere to federal and state banking laws, as well as the Bank’s procedures and/or internal controls. The Bank will terminate the employment of employees who fail to comply with banking laws and/or the Bank’s procedures/controls.

CenterState Bank is an equal opportunity employer and does not discriminate against applicants or employees on any unlawful basis, including race, color, religion, gender, sexual orientation, marital status, age, national origin, ancestry, gender identity, disability, genetic testing, service in the military, citizenship status or any other characteristics protected by federal, state or local law. CenterState also prohibits unlawful harassment of applicants/employees based on these protected categories.

CenterState complies with The Americans with Disabilities Act (“ADA”) and state and local disability laws and will provide reasonable accommodations to qualified individuals with disabilities, unless doing so will cause an undue hardship. The Bank encourages employees/applicants who believe they need reasonable accommodations to contact the Human Resources Department at 863-595-1300.

I have received and reviewed a copy of the attached Job Description. I understand that I am expected to perform the duties of this position, and, in the event that I am unclear about the position’s requirements, I will contact my supervisor or Human Resources as soon as possible for clarification.

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Printed Name Date

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