Engineering Operations Technician Amazon Data Services, Inc. Amazon Data Services, Inc. 69,067 reviews

  • Current, active US Government Security Clearance of Top Secret or above.

One or more of the following:

  • Technical (Military/ Trade School) training.
  • 1+ years of experience working with computer components and operating systems.
  • 1+ years of experience with either electrical or mechanical systems.
  • 1+ years of experience working in a Data Center or mission critical technical environment.

Amazon Web Services (AWS) is growing rapidly, and we are looking for an Engineering Operations Technician (EOT) to join our expanding Infrastructure Operations team.

The AWS Military Technical Training Program is an approved Department of Defense (DoD) SkillBridge Program. Active duty transitioning service members from any branch of service may apply if they meet the eligibility requirements. DoD Instruction 1322.29 allows service members to participate in the program with command approval. Your transition office will provide candidates with the necessary documentation to obtain approval. For further information about the DoD Skillbridge Program, visit:

This position will start in a training cohort to learn and bolster necessary data center knowledge prior to working in a data center environment full time. After completing the classroom and On the Job Training (OJT), you will transition to applying the knowledge gained in the training pipeline full time in a data center.

This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities. EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

o Maintain mechanical and electrical equipment

o Assist root cause analysis of equipment failures

o Assist in troubleshooting of facility and rack-level events within internal SLA

o Ensure all safety procedures are adhered to while performing work

o Take daily operational readings of all mechanical and electrical equipment

o Take daily operational readings of all mechanical and electrical equipment

o Able to work a 12 hour shift (including both day and night shifts; rotating 3 to 4 day work weeks)

o Utilize internal CMMS to manage building workflows

Physical Requirements:
All physical requirements are expected with reasonable accommodations

o Walk job sites in uneven terrain.

o Work at heights and from ladders.

o Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40 pounds or more.

o Coordinate body movements when using tools or equipment.

o Reach and stretch to position equipment and fixtures while maintaining balance.

o Bend or twist the body into unusual positions while working.

o Perform physical tasks all day without becoming overly tired.

o Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.

o Use hands to manipulate small wires and objects.

o Push or pull heavy objects into position.

o Work in a noisy environment.

o Works shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

o Work at depths, such as under raised floors.

o Work support could include travel to more than one site location (travel less than 25% of time).

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.

  • 3+ years of data center operations/facilities experience
  • Associates or Bachelors in applicable engineering field or mechanical or electrical trades
  • Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
  • Proficiency with Microsoft Office products (excel, word) and web-based operational tools
  • Familiar with BMS and EPMS control systems and data collection/trending
  • Proficient with maintenance management software
  • Operating engineering license(s) such as DC II, DC III, or equivalent
  • Electrical or mechanical Journeyman License
  • CFC license (Universal or minimum Type II)
  • NFPA 70E Certification Amazon is committed to a diverse and inclusive workplace.
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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