Engagement and Referral Specialist – Albany, NY 12206

The Food Pantries for the Capital District is currently accepting applications for a full time Engagement and Referral Specialist. This position is grant funded for 1 year however if successful, future funding is possible.

The Food Pantries for the Capital District is a coalition of more than 65 food pantries in Albany, Rensselaer, Saratoga and Schenectady Counties working together to feed the hungry. Our mission is to address hunger in the Capital District through our member food pantries. We support our pantries by funding, purchasing, collecting, and delivering food. We provide a forum for networking, coordinating services, educating and training pantry staff and volunteers.

For more information about The Food Pantries visit www.thefoodpantries.org

The Engagement and Referral Specialist will be responsible for our Information and Referral Services.

Responsibilities and Duties:

Information and Referral Services

Connecting people with food assistance and other resources. Individuals may receive assistance via the telephone and through our Food Connect Online Resource Hub.

Responsibilities and Duties include:

Providing direct services via the telephone to those seeking food assistance and other resources

Maintaining current and relevant resource information regarding community resource partners and our Food Connect Online Resource Hub.

Maintaining referral information for our coalition wide database referral system

Providing training and technological support for our member pantries and referral partners in regards to our database

Qualifications and Skills:

Bachelor’s Degree with at least 2 years’ experience in the non- profit sector; strong Access, Excel, data entry skills. Must be detail oriented, with strong organizational and communication skills. The ability to multi –task is a must. We are seeking a team player and someone with a positive attitude. Ability to lift up to 50 pounds and a valid NYS driver’s license is required.

Reports To: Program Director

Job Type: Full-time

Salary: $30,000.00 to $33,000.00 /year


  • relevant: 1 year (Preferred)
  • non- profit sector: 2 years (Preferred)


Work Location:


  • Health insurance
  • Dental insurance
  • Vision insurance

Paid Training:

Typical start time:

Typical end time:


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