Elite Medical Transportation Solutions, LLC is an industry leading provider of quality emergency and non-emergency medical transportation services by practicing safety, timeliness and excellence in customer service.
The mission and purpose of the Dispatcher is to effectively coordinate and triage emergency and non-emergency transports of patients along with delivering the highest level of quality customer service to our patients, facilities, vendors and staff.
Must be a high school graduate or equivalent
Must be proficient with Microsoft Windows-based computer software
Must have excellent written and verbal communication skills
High level of decision-making ability, balancing customer’s needs and company objectives
Strong organizational skills with the ability to handle diverse and significant workload
Basic understanding of computer skills and experience using Microsoft Word and Excel
Detail-oriented with strong phone skills necessary for problem resolution and customer service
Emergency Medical Dispatcher certification preferred
Knowledge in medical terminology preferred
Experience using Zoll RescueNet CAD highly preferred
At least 1 to 2 years of dispatch experience or equivalent helpful
Position available at our Cleveland headquarters
Various day, night and weekend shifts available
Full-time and Part-time
Personal time off
Elite Medical Transportation Solutions, LLC is a veteran friendly, Equal Opportunity Employer and proud to be a Drug Free Workplace. All candidates are subject to a pre-employment physical and drug screen prior to employment.