Department: Vocational/Employment Services
Reports to: Director of Employment Programs
Job Location: Areas Served by SCRS
FLSA Status: Non-Exempt
Salary: Commensurate with experience
Purpose Under the general supervision of the Director of Employment Programs the
Employment Specialist will follow the Independent Living Philosophy to serve liaison with employers, consumers, Regional Center Counselors and DOR Counselors providing job preparation, job development and retention services to persons referred by the Department of Vocational Rehabilitation and Regional Centers. This includes official data keeping records according to SCRS policies and procedures, promoting quality assurance, reporting, and arranging for Job Coaching and Personal Vocational
Social Adjustment services, and development of potential employers for consumers.
Essential Job Duties The Employment Specialist:
1. Receives referral packet including Authorization from the Department of
Vocational Rehabilitation/Regional Center.
2. Meets with consumer to complete Intake Process, determine eligibility, develop the IPE, and Assessment, etc.
3. Establishes and maintains consumer file in CIL Management Suites Data Base.
4. Documents contacts made pertaining to consumer in Case Notes of CIL
5. Forwards Authorization to SCRS Administrative Office.
6. Communicates needs and accomplishments to Vocational Rehabilitation
Counselor/Regional Center Counselor through Monthly Progress Reports taken from Case Notes in the CIL Management Suites Data Base and by phone or in person as needed..
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7. Serves as liaison with Consumer, Vocational Rehabilitation Counselor/Regional
Center Counselor and potential or actual employer.
8. Coordinates Job Preparation through Job Club and individualized training, including arranging for classroom, necessary supplies, notifying consumers, etc.
9. Works with consumer to develop and formulate their Master Applications and
Resumes that highlight their vocational skills and interests.
10. If identified needs require other DOR/Regional Center services, such as PVSA,
Education or Computer Training, etc., makes case notes and submits written request to the DOR Counselor/Regional Center Counselor.
11. Assures client receives assistance through PVSA and Job Coaching services as needed.
12. Provides leadership in developing and promoting marketing initiatives and strategic planning for both consumers and the business industry.
13. Makes contacts with potential employers and provides referrals as appropriate.
14. Provides job leads and job information to consumers.
15. Assists consumers in preparing for employment interviews and accompanies them to interviews if appropriate.
16. Mediates employer and consumer differences, if necessary.
17. Monitors and supports employment efforts of consumer, providing feedback and recommendations as necessary.
18. Completes monthly billing reports in a complete and timely manner and sends to SCRS billing department by due dates.
19. Communicates and completes correspondence with employers, state agencies, etc. in a timely and professional manner.
20. Collaborates with other entities to ensure the promotion of our agency and services to the consumers, representing SCRS in a positive and professional manner at all times.
21. Represents the organization at outreach/educational events.
22. Assists in developing and maintaining and accurate employer database for geographical areas served.
23. Assists with Audits and Program Reviews as required
24. Completes other assignments as assigned by management.
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Qualifications Bachelor's in Business Administration, Organizational Leadership, or related degree
and/or three to five years’ experience in an agency that provides services to people
with disabilities; understanding of business process; thorough understanding and
embracement of Independent Living Philosophy and disability culture and
understanding of employment services would be beneficial. Needs to have an
understanding of basic businesses operation, especially hiring processes.
Work collaboratively with the Director of Employment Programs, the CEO, the
CFO, as well as all other SCRS employees.
Experience working with and some supervisory experience working with a variety of staff positions
Excellent writing and communication skills
Report preparation knowledge
Exercise time management skills and have the ability to multi task.
Problem solving, and conflict resolution skills
Knowledge of vocational services administration
Experience working with diverse individuals of multi-cultures and disabilities.
Bi-lingual (Spanish) preferred, but not required
Public speaking required
Must be able to travel, have current California Driver’s License and proof of insurance or other means of transportation.
Knowledge Administration and Management – Knowledge of business and employment principles, leadership technique, production methods, and coordination of people and resources.
English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Psychology – Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological research methods.
Personnel and Human Resources – Knowledge of principles and procedures for recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Sociology and Anthropology – Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, and property.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting
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quality standards for services, and evaluation of customer satisfaction.
Law and Government: Knowledge of laws and government regulations, executive orders, agency rules, and the political process.
Skills Mental abilities and interpersonal skills consistent with position requirements
(as defined below and in the stated performance standards).
Able to demonstrate effective interpersonal skills; teaching ability, initiative
Ability to develop and administer established and/or new programs or responsibilities;
Ability to develop, collaborate and maintain effective relationships with community and organizational stakeholders.
Possess and demonstrate a good fundamental understanding of organizational management, board and community stakeholder interaction.
Possess and exhibit the ability to interact within community events, fund raising and stakeholder development.
Demonstrate excellence in developing and maintaining customer service skills personally and organizationally.
Show the ability to comprehend confidentiality issues and maintain the confidentiality within SCRS standards
Demonstrate ability to work with a wide variety of people in a dynamic and fast-paced work environment.
Be flexible and accept new challenges positively.
Abilities Planning and organizational skills, critical thinking, setting and (quickly) resetting priorities, creation of suitable systems for complex maintenance and archiving of documents, anticipation of department needs for training or assistance, clear communication in English, orally and in writing.
Demonstrate an ability to engage in analytical/mathematical skills necessary to support the management functions of the organization.
Demonstrate the ability to read, comprehend, and execute detail standards set forth in contracts and other business documents.
Demonstrate the ability to write and/or engage in effective verbal communication with SCRS customers, peers, staff, or guest.
Evidence the ability to engage multiple tasks concurrently.
Demonstrate an ability to have an orientation to detail, detecting and tracking errors and responding appropriately to correct.
Demonstrate an ability to conceptualize problems and take appropriate initiative in effecting decision-making within the parameters of standard business and program practice, SCRS policy and practice and authority delineated by the CEO.
Display an ability to conceptualize and reason through various operational challenges and affect common sense and/or algorithmic problem-solving skills.
Exhibit interpretive skills in the analysis of grant documents, database information, or other business and program documents impacting the business functions of SCRS.
Demonstrate a conceptual and working knowledge of the varied aspects of the IL philosophy and the empowerment of persons with disabilities to achieve their personalized goals to maximize quality of life etc.
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Delegation of The Employment Specialist is hired by and reports directly to the Director of
Authority Employment Programs and has overall accountability and responsibility for the successful performance of all facets of their area of responsibility in the
Vocational/Employment Program, including operational functions and/or other assigned areas of responsibility. This is inclusive of:
meeting financial solvency goals
contractual/grant obligations and compliance standards
adherence to overall SCRS policy
The Director of Employment Programs, at their discretion, may delegate additional duties and/or reporting responsibilities. However, the Employment Specialist is not to assume levels of authority not delegated by the Director of Employment Programs.
Scope and Range of Responsible to operate within the defined parameters of SCRS operational policies.
Decision Making However, there will be some critical and creative decision-making, an essential component of this position, which requires analysis and interpretation of SCRS and program policy and procedure.
Circumstance may dictate the foresight to develop, evolve, and implement, in tandem with the Executive Director and/or management team, new policy, and procedures to meet changing business challenges.
This position may also place this individual on boards, committees, civic organizations and other action groups in which this person may, at the direction of the CEO, engage in limited discretionary actions and/or decisions which will reflect impact and/or influence the business environment and image of SCRS.
This person faces decision-making, which involves critical thinking and analysis. There is a frequent need for intuitive, on the spot, problem resolution. Decisions that have the potential for impacting SCRS operational or strategic operations need to be referred to the CEO or designee for discussion and resolution.
Performance Performs functions with attention to detail, appropriateness, and accuracy.
Standards Meets deadlines and commitments.
Prioritizes and accomplishes multiple tasks within time constraints.
Demonstrates initiative and creativity to anticipate and solve problems.
Complies with SCRS policies and procedures.
Demonstrates effective working relationships with staff, management, business and community members.
This job description does not list all the duties of the job. You may be asked to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. SCRS-IL has the right to revise this job description at any time. The job description is not a contract for employment.
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STATUS OF POSITION:
All positions subject to funding availability. SCRS is an equal opportunity employer. Employment at SCRS is for no definite period of time and can be terminated with or without cause and with or without notice at any time and by either party.
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Bachelor's (Preferred)
- Driver's License (Required)
Typical start time:
Typical end time:
- Waiting period may apply
- Only full-time employees eligible
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place