Requisition No: 52443
Agency: Children and Families
Working Title: ECONOMIC SELF-SUFFICIENCY SPEC SUPV-SES – 60055752 1
Position Number: 60055752
Salary: Starting salary at $28,093.00
Posting Closing Date: 01/25/2019
Requisition Posting Information
This is a professional position primarily responsible for the supervision of a unit that determines eligibility for public assistance benefits. The primary duty of the incumbent is to spend the majority of time communicating with, motivating, training, and evaluating employees, planning and directing employee’s work assignments, and having the authority to recommend personnel actions. The incumbent must have detailed knowledge of the eligibility process, procedures, and applicable computer systems used in determining public assistance eligibility, monitoring, and measuring performance.
Experience and Education: An Associate’s Degree or a minimum 2 years of experience determining eligibility in Florida’s public assistance programs.
Duties and Responsibilities: Supervision – Supervises public assistance eligibility staff using the Department’s computer systems. Ensures all applicants and recipient requests for assistance are processed accurately, timely and in accordance with rules, regulations, policies, and procedures. Develops and uses tracking systems to monitor case status and ensure staff complete assignments to deliver customer service and to meet required performance indicators. Plans and prioritizes the unit’s work-load, work-flow, deadlines, and work objectives to meet process measurements and performance targets.
Other Qualifications: In addition to those stated above, the applicant must be able to demonstrate knowledge in Microsoft Office Word, Excel and Power point and all ACCESS Florida systems: Data and Reports, Document Imaging, FMMIS, Florida Shots, FLORIDA System, ACCESS Management System, etc.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market: Miami