Domestic Violence Counselor (Bilingual: English/Spanish Preferred)
African American Planning Commission seeks a Domestic Violence Counselor who ensures quality care and oversees the social services functions of the shelter according to NYC HRA and NYS OTDA regulatory and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of residents. The Domestic Violence Counselor provides supervision to the Case Management teams and works with the Program Directors to develop, implement, track, report, and evaluate measurable outcomes.
Position: Domestic Violence Counselor
Reports to: Family Services Supervisor
The position is responsible for the coordination and supervision of a comprehensive social services program. It includes the Intake, assessment, service plan development, counseling, crisis intervention, advocacy, referral and rehousing assistance to families as well as staff supervision and development, direct intervention and coordination of ancillary services, both on and off site. The individual will have a thorough knowledge of issues revolving around families with domestic violence issues, and will develop strategies which help to resolve and meet family needs.
- A Master's Degree in an appropriate social service field (Social Work, Psychology, or other acceptable field), two years of appropriate social work experience.
- One year must have been in a supervisory capacity, as well as experience with clinical interventions with families and disadvantaged populations.
- Two years of related work experience in a residential care setting with high-risk families.
- Fluency with group work practice and knowledge of family dynamics and therapy, substance abuse, housing programs, and advocacy, the homeless family system in NYC, client entitlements and Tier II regulations are necessary. Excellent communication skills are essential for this position.
Language Proficiency: Bilingual (English/Spanish) is preferred.
Essential Duties and Responsibilities:
(Responsibilities, Accountabilities, and Competencies; May not include all duties of this job)
- Supervise Case Management staff through weekly individual and group meetings and daily consultation to ensure effective service provision on both an individual and a team level.
- Review case records and reports such as incident reports, program participation reports, room inspection reports, and day care and school attendance reports to ensure the appropriate recording of data and responses which maintain the integrity of the program, meet regulatory requirements and demonstrate effective provision of services and utilization of agency resources.
- Assess and evaluate on a regular basis, workers’ and units’ developmental needs, skills and level of functioning to facilitate growth and improvement through direction, support training and team work.
- Facilitate the development and implementation of relocation goals and strategies to enhance clients’ opportunities for obtaining permanent housing.
- Intervene or direct staff interventions in difficult or crisis situations to resolve situations effectively and model intervention techniques for subordinate staff.
- Facilitate the development and implementation of relocation goals and strategies to enhance families’ opportunities for obtaining permanent housing.
- Coordinate and ensure the provision of on and off site client services to meet the psychological, medical, educational and concrete needs of resident families.
- Perform administrative tasks such as Case assignments, time and leave review and disciplinary measure to maintain an effective work environment.
- Report all incidents that may subject AAPCI to liability to the Program Directors.
- Performs other duties assigned by the Program Director
- Excellent oral and written communication skills. Writes reports, memos, and evaluations in a complete, clear, concise, and timely manner.
- Communicate in a positive, professional and effective manner with members of staff, clients and their families to promote positive resident outcomes.
- Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
- Answers inquiries accurately and in a timely manner.
Nature and Scope:
This position is responsible for the day-to-day supervision of Case Managers working with a population of disadvantaged families with diverse needs, often severe, in a residential setting. Case Managers assess clients with multiple problems, establish a service plan, and follow through with the client on multiple levels.
Job Reference ID: 1142021
Salary:: $60,000 annually plus benefits
Start Date: Immediate hire, if qualified
Job Type: Full-time
Pay: $60,000.00 per year
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
- 8 hour shift
- Monday to Friday
All staff are required to wear a mask; common surfaces are sanitized regularly.
- Master's (Required)
- Clinical counseling: 2 years (Required)
- supervisory: 2 years (Required)
- work: 2 years (Required)
- English and Spanish? (Preferred)
- One location
Typical start time:
Typical end time:
- Only full-time employees eligible
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place