Dispatcher – PRS Wheaton Van Lines Wheaton Van Lines 25 reviews

Why Work at This Company?: Awesome culture, wonderful benefits and great wellness program – Walking trail, onsite yoga/pilates during lunch, daily fruit, stand desks! Wheaton's mission is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction, growth, financial stability, and to treating everyone who comes in contact with Wheaton Van Lines honestly, fairly, and professionally.

COMPETITIVE BENEFIT OPTIONS: Casual Dress Code, Complimentary fruit EVERYDAY, Weekly onsite Yoga and Pilates classes with onsite instructor, Walking Trail, ESOP, 401(k)- up to 5% Match, Bonus, Merit Increases, Floating Holiday, Paid Time Off to work in the Community, Generous PTO (Paid time off), Medical, Dental, Vision, tuition reimbursement, etc.

The Wheaton Group corporate office is a long-standing company in the industry, looking for an individual who would like advancement opportunities and looking to join our team in the moving industry. We want someone who wants to join our team in tackling challenges as we continually evolve in the moving industry. Premier customer service and quality is our priority and so are our employees. If you like working in a comfortable, newly renovated, environment, with diverse people who are looking to help others and make life easier for all – then this is the place for you!


SUMMARY OF RESPONSIBILITIES:
Responsible for the workflow into and out of their designated area of responsibility. This includes pricing and transportation of shipments utilizing the PRS & crate/freight transportation systems. Additionally, work to assign & designate origin agents on military moves.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Price & coordinate movement of shipments under the PRS system.
  • Assign origin agents on WVL booked DP3 moves.
  • Arrange for Crate & Freight transportation of designated HHG shipments.
  • As needed, coordinate scheduling of van operators and equipment throughout the system.
  • Assures that customers’ service requirements are being provided by the van operators under dispatch..


OTHER FUNCTIONS:
Develop positive working relationships with agents, drivers and staff that enhance teamwork. Functions in a proactive manner to assure that customers, agents, and van operators' needs are being met or exceeded. Overtime is required at times, Saturday work may be required, and during peak season (Memorial Day to Labor Day) Paid Time Off (PTO) is limited.


REQUIRED SKILLS AND EXPERIENCE:
Preferred six months related experience. Strong oral communication skills. Ability to calculate figures and problem solve. Computer experience.


REQUIRED EDUCATION:
High school education or equivalent. Prefer some advanced education.


WORKING CONDITIONS:
While performing the duties of this job, the employee is frequently indoor office environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.


SAFETY HAZARDS OF THE JOB:
This position is an in-office position with minimal hazards. General in-office working conditions.

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