Dispatch Assistant Coordinator -Transportation/Logistics -$36-$42,000/year Street Fleet Street Fleet

The Dispatch Assistant is responsible for planning, scheduling and managing our local delivery drivers. Dispatching deliveries and responding to issues that arise during the day. Communicating with customers and drivers with updates on deliveries when needed. Provide exceptional customer service with every interaction throughout the day.

Responsibilities

  • Provide strong customer service support by positively resolving all customer issues
  • Dispatch all deliveries and drivers in your assigned region as part of a team of dispatchers
  • Continuous coaching new drivers as part of their on-the-job training, providing ongoing instruction and guidance
  • Plan and adjust dispatch changes, assist with routing directions and clearly communicate special instruction requirements
  • Assist drivers in the timely delivery of individual orders

Qualifications/Requirements

  • 2-4+ years of local, same-day dispatching experience
  • Extensive knowledge of the Twin Cities Metro geographic area
  • Strong communication skills and excellent people skills — must be able to work with a diverse team of drivers
  • Can work well under pressure, while practicing good decision-making and communication skills via phone, email, messaging and order notations
  • Quick thinking, flexible and adaptable
  • Multi-tasking in a fast-pace environment — must have the ability to accurately keep track of several details and efficiently complete multiple tasks at once
  • Strong basic computer skills (MS Word, Outlook, Excel)

Benefits

  • Health, Dental, Life
  • PTO
  • 401k
  • Tuition Reimbursement

Street Fleet is one of the largest on-demand couriers in the Twin Cities with over 300 delivery drivers. Our company provides the highest levels of customer service in the transportation industry. If you are looking for an exciting, fast-paced career opportunity, apply today!

Job Type: Full-time

Pay: $36,000.00 – $42,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday

Ability to Commute/Relocate:

  • Roseville, MN 55113 (Required)

Experience:

  • Dispatching: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location:

  • One location

Company's website:

  • streetfleet.com

Benefit Conditions:

  • Waiting period may apply

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